Welcome to the forums.
Power the phone down and then press on the trackball and roll it down. It will clear whatever debris is blocking it from rolling down.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Tack ball failure???
