What does this reghack in the admin guide found at the URL below do for me?
Why is it off by default, what is this "more comprehensive lookup", and are there any penalties?
<url removed due to stupid board restriction requiring 10 posts.>
Go to google - search for "BES_EXPRESS_Admin_Guide_MS_Exchange.pdf" - click the second link.
Use LDAP to search for users in the global address list
1.At the command prompt, browse to HKEY_LOCAL_MACHINE\Software\Research In Motion\BlackBerry Enterprise Server\Agents.
2.Right-click Agents. Click New > DWORD Value.
4.Double-click the new value.
5.In the Value data field, type 1.
7.On the computer on which the BlackBerry Enterprise Server is installed, in Windows Services, restart the BlackBerry Controller service.
I dunno if there are any penalties, but we use this ALL the time. For instance, if I am on my BB and attempt to send an e-mail the Bartholemew J. Simpson and he is not in my contact list I would hate to have to type that. So I would type, Ba or Bar or bart or whatever and select Lookup. It will query my Exchange servers Global Address List (all e-mail addresses are listed here) and show me all E-mail accounts with those letters.