BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 03-07-2007, 03:16 PM   #1
epbb
New Member
 
Join Date: Mar 2007
Model: 8830
Carrier: Sprint
Posts: 5
Question How do I get audio alerts for emails?

Please Login to Remove!

I've just purchased a new 8703e, been a treo user before. Well I dropped the treo and needed a new phone. I didn't want to spend a few hundred on another treo so I thought I was settling for this $150 (after rebate) blackberry. Man, was I wrong! I'd probably go with this blackberry if both phones were priced the same.

Anyway, I'm having issues with getting audio alerts for email. I've tried going into "Profiles" and setting the volume for "Level 1 Messages" and "Messages" but I still don't get audio alerts. Am I missing something here?

A 2nd problem I have is I'm getting my Gmail emails in my gmail folder AND my "messages" folder along with my text messages. Is it possible to just receive my gmail in my gmail folder so I don't have to "read" it twice?

Thanks for any input!
Offline  
Old 03-07-2007, 03:47 PM   #2
potthoff
Thumbs Must Hurt
 
potthoff's Avatar
 
Join Date: Dec 2006
Location: Houston, TX
Model: 9700
OS: 5.1.0.112
PIN: I typically don't wear pins.
Carrier: AT&T
Posts: 52
Default

All of your email accounts will receive mail in the "messages" folder. I know it's a PITA. I don't even check the individual accounts anymore, just the messages folder. If I need to know where it was sent I scroll up, rather than down to see the "To" address.

I'm not sure why you're not getting audible alerts. Is your Profile set to Normal? If so, try pulling your battery for 30 seconds and see if that doesn't fix it. If that doesn't work...................I don't know. Someone will come along who does.

Best of luck to you.

Lisa
Offline  
Old 03-07-2007, 04:44 PM   #3
JSanders
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Default

Quote:
Originally Posted by epbb
Anyway, I'm having issues with getting audio alerts for email. I've tried going into "Profiles" and setting the volume for "Level 1 Messages" and "Messages" but I still don't get audio alerts. Am I missing something here?

A 2nd problem I have is I'm getting my Gmail emails in my gmail folder AND my "messages" folder along with my text messages. Is it possible to just receive my gmail in my gmail folder so I don't have to "read" it twice?
1- Make sure your profile is not set MUTE or on DO NOT DISTURB. Make sure you have an actual ringtone set for each in holster and out of holster setting.

2- I just hide the specific e-mail folder and ignore them, like potthoff said, use only the general messages folder.
Offline  
Old 03-07-2007, 05:11 PM   #4
epbb
New Member
 
Join Date: Mar 2007
Model: 8830
Carrier: Sprint
Posts: 5
Default

Thanks for the suggestions. I've tried all of the above and I'm still not getting the audio alerts. Is there anything else I can try?

I have the profile set as "normal".
Out of holster settings:
tune: notifier_lightspeed
volume: medium
number of beeps: 2
repeat notification: Led flashing

In holster is identical except vibrate is selected.
Offline  
Old 03-07-2007, 11:44 PM   #5
epbb
New Member
 
Join Date: Mar 2007
Model: 8830
Carrier: Sprint
Posts: 5
Default

Tech support is clueless...Searches on the forum didn't help either. Can anyone help me out here?

Thanks in advance.
Offline  
Old 03-08-2007, 09:40 AM   #6
takeshi
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Default

Try pulling the battery to reset the BB.

Do any of the audio alerts work? Does the speakerphone work? IIRC they use the same hardware.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Ram ROI Optical OMIS II Vision AutoCheck Metrology Measurement Inspection System picture

Ram ROI Optical OMIS II Vision AutoCheck Metrology Measurement Inspection System

$5700.00



Fanuc S-RAM Memory Module A20B-3900-0061/02B picture

Fanuc S-RAM Memory Module A20B-3900-0061/02B

$99.95



Prolong CCD 108973 Battery Ram Card picture

Prolong CCD 108973 Battery Ram Card

$59.50



Siemens RAM Board 6FX1190-1AA00 picture

Siemens RAM Board 6FX1190-1AA00

$199.95



1252 , ROI RAM OPTICAL ,INSTR. RECTANGULAR FOR CALIBRATION .  (used) picture

1252 , ROI RAM OPTICAL ,INSTR. RECTANGULAR FOR CALIBRATION .  (used)

$275.00



RAM-H4M1-03 -  IGNITION MODULE -  picture

RAM-H4M1-03 - IGNITION MODULE -

$160.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.