[jhuck]

I recently switched a user from a 7250 to a 8703e. Since then her calendar will not synch from the handheld to outlook. It will synch from outlook to the handheld. We're using BES for exchange. I've tried redoing the enterprise activation, disabling and renabling wireless synch for the calendar, I've even wiped the handheld, nothing seems to be working. I've checked and everything is setup for bidirectional synchronization. I'm running out of ideas. Can anyone give me some suggestions?

Thanks

[Beige]

Sorry, can't provide an answer, just wondered if you found how to solve the problem. Am having the same issue with a 8100.

Thanks
Alex

[b1g b3n]

create another email profile for the user in outlook. open the bb desktop manager and point the calendar to the new profile. set it to wireless sync. chances are it's an outlook profile issue and not an issue with the bes or her device. i've seen this happen before.

[whsbuss]

Originally Posted by b1g b3n

create another email profile for the user in outlook. open the bb desktop manager and point the calendar to the new profile. set it to wireless sync. chances are it's an outlook profile issue and not an issue with the bes or her device. i've seen this happen before.

You may want to look in the Outlook mailbox that contacts do not have images, etc. It can cause problems with syncing.

[InPocket]

google calendar events in outlook cause probelms on BBerry syncs. delete the notes from google calendar in outlook

[cshore]

I found this answer on another thread here- just upgrade Desktop Manager software to version 4.2 - and it takes care of the problem, with no need to delete google appts or attachments to appointments. Enjoy!

[BB-Munkey]

if the handheld and BES are both 4.x there is no need for the Desktop Manager b/c everything will sync wirelessly.