BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 10-19-2010, 03:58 PM   #1
KOR
CrackBerry Addict
 
KOR's Avatar
 
Join Date: Sep 2005
Model: None
Carrier: Typhoid Mary
Posts: 612
Default BES Express Thoughts?

Please Login to Remove!

My company is considering switching to BES Express as some of our users have opted to switch to Droid powered devices. I've taken a look at RIM's BlackBerry Comparison Chart here:

http://na.blackberry.com/eng/service...1610_vCH_2.pdf

and have talked to sales, but thought I'd check here, also. My understanding of the main differences are:
  • Client and server software for BESX are free
  • Handhelds only require a data plan to be activated on BESX, not a 'premium' BES data plan
  • BESX Can be installed on the same box as Exchange
  • No limit on the number of devices that can be activated (excluding installation on SBS)
  • BESX Has far fewer IT policies
  • BESX Does not support BlackBerry MVS
  • BESX Does not support high availability

I also gathered that the support levels and pricing are exactly the same.

If anyone would like to chime in with their thoughts, corrections, suggestions, etc., I'd appreciate it. Thanks
Offline  
Old 10-19-2010, 05:25 PM   #2
BB-Tech support
Thumbs Must Hurt
 
BB-Tech support's Avatar
 
Join Date: Apr 2010
Location: Ontario
Model: 9790
PIN: N/A
Carrier: Rogers
Posts: 162
Default

Quote:
Originally Posted by KOR View Post
My company is considering switching to BES Express as some of our users have opted to switch to Droid powered devices. I've taken a look at RIM's BlackBerry Comparison Chart here:

http://na.blackberry.com/eng/service...1610_vCH_2.pdf

and have talked to sales, but thought I'd check here, also. My understanding of the main differences are:
  • Client and server software for BESX are free
  • Handhelds only require a data plan to be activated on BESX, not a 'premium' BES data plan
  • BESX Can be installed on the same box as Exchange
  • No limit on the number of devices that can be activated (excluding installation on SBS)
  • BESX Has far fewer IT policies
  • BESX Does not support BlackBerry MVS
  • BESX Does not support high availability

I also gathered that the support levels and pricing are exactly the same.

If anyone would like to chime in with their thoughts, corrections, suggestions, etc., I'd appreciate it. Thanks

All true
and BESeX 5.0.1- 5.0.2 does not support monitorring service
__________________
Someone who likes to help
Offline  
Old 10-19-2010, 05:30 PM   #3
TargetIT
CrackBerry Addict
 
Join Date: Jan 2008
Model: 9700
PIN: N/A
Carrier: Rogers
Posts: 709
Default

Wireless activation - that's a deal breaker for me. In a single office environment, it's probably not that big of a deal, but for remote workers, it's a pain to get them up and running.
Offline  
Old 10-20-2010, 08:17 AM   #4
KOR
CrackBerry Addict
 
KOR's Avatar
 
Join Date: Sep 2005
Model: None
Carrier: Typhoid Mary
Posts: 612
Default

Thanks for the replies. No wireless activation? For me, that might be a deal breaker, as well. We have a lot of remote users and typically activate their handhelds and send them to the field, but $$ may trump my wishes. TargetIT, Can you elaborate on the activation process? I'll do some more research in the meantime.

Again, I appreciate the feedback.
Offline  
Old 10-20-2010, 08:28 AM   #5
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

You can do wireless activations with BES Express, but it requires the Enterprise BlackBerry Data Plan to be provisioned on the user's mobile account.

If the user only has a BIS data plan, then you can only activate via USB.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 10-20-2010, 08:31 AM   #6
BB-Tech support
Thumbs Must Hurt
 
BB-Tech support's Avatar
 
Join Date: Apr 2010
Location: Ontario
Model: 9790
PIN: N/A
Carrier: Rogers
Posts: 162
Default

Quote:
Originally Posted by KOR View Post
Thanks for the replies. No wireless activation? For me, that might be a deal breaker, as well. We have a lot of remote users and typically activate their handhelds and send them to the field, but $$ may trump my wishes. TargetIT, Can you elaborate on the activation process? I'll do some more research in the meantime.

Again, I appreciate the feedback.
BES EX 5.0.1-5.0.2 will work with regular BIS provisioning ( running BESeX5.0.2 myself) wor maild delivery and OTA activation.
If BESAdmin account is setup properly with permissions there should not be issue with activation from BES side.
Activation work on same way as full BES
BBI send ETP message to user mailbox, which is picked up by BES picking up and checking for email and password.You can use transpoter tool to move users from old BES to new one
Transporter tool will not work on BES Express 5.0.1. Only on BES ex 5.0.2
https://www.blackberry.com/Downloads...2B25E00723E59D
__________________
Someone who likes to help
Offline  
Old 10-20-2010, 08:42 AM   #7
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

Quote:
Originally Posted by BB-Tech support View Post
BES EX 5.0.1-5.0.2 will work with regular BIS provisioning ( running BESeX5.0.2 myself) wor maild delivery and OTA activation.
No, that's not entirely true.
You need the enterprise PROVISIONING service book to do a wireless EA, and that doesn't get pushed to the handheld with a BIS data plan.

Sometimes that service book is on the handheld out-of-the-box, but not always.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 10-20-2010, 08:51 AM   #8
BB-Tech support
Thumbs Must Hurt
 
BB-Tech support's Avatar
 
Join Date: Apr 2010
Location: Ontario
Model: 9790
PIN: N/A
Carrier: Rogers
Posts: 162
Default

Quote:
Originally Posted by penguin3107 View Post
No, that's not entirely true.
You need the enterprise PROVISIONING service book to do a wireless EA, and that doesn't get pushed to the handheld with a BIS data plan.

Sometimes that service book is on the handheld out-of-the-box, but not always.
????????????????????????????????????????????????

If you dont have enterprise activation service book go to
Options>advanced options>host routing table> BB key> register now
That will send you missing service book for EA
Next:
If you have regular consumer data plan

Activation will work

I have BES Express 5.0.2 my self and I activated 2 devices OTA
__________________
Someone who likes to help
Offline  
Old 10-20-2010, 09:01 AM   #9
KOR
CrackBerry Addict
 
KOR's Avatar
 
Join Date: Sep 2005
Model: None
Carrier: Typhoid Mary
Posts: 612
Default

Thanks for the feedback everyone. I queried RIM sales and they inform me that wireless activations will work on BESX only with the BES data plan. Either way, since we'd be saving money on the server and cals, I would think that we would continue to add that plan to all devices we roll out. So, it should be a non-issue.

Any other 'gotchas' anyone can point out? I'm assuming that BESX and Exchange co-exist with no problems. We're running Exchange 2007 on a Windows 2008 box.

Thanks again.
Offline  
Old 10-20-2010, 09:14 AM   #10
BB-Tech support
Thumbs Must Hurt
 
BB-Tech support's Avatar
 
Join Date: Apr 2010
Location: Ontario
Model: 9790
PIN: N/A
Carrier: Rogers
Posts: 162
Default

Quote:
Originally Posted by KOR View Post
Thanks for the feedback everyone. I queried RIM sales and they inform me that wireless activations will work on BESX only with the BES data plan. Either way, since we'd be saving money on the server and cals, I would think that we would continue to add that plan to all devices we roll out. So, it should be a non-issue.

Any other 'gotchas' anyone can point out? I'm assuming that BESX and Exchange co-exist with no problems. We're running Exchange 2007 on a Windows 2008 box.

Thanks again.

If us have Enterprise activation in device service book
you will be ok to activate
Try with regular data plan before you buy BES provisioning
As I said, I had activated two devices here in Ontario which have regular data provisioning
BES provisioning is double the price of regular prosumer provisioning
if you have larger number of devices x 12 months you can save big$$$ on that

for Ex2007 you will be ok

Cheers
__________________
Someone who likes to help

Last edited by BB-Tech support; 10-20-2010 at 09:16 AM..
Offline  
Old 10-20-2010, 09:20 AM   #11
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

Quote:
Originally Posted by BB-Tech support View Post
????????????????????????????????????????????????
The consumer blackberry data plan does not always provide the PROVISIONING service book which is required for a Wireless EA.
I don't know how else I can make this any clearer to you.

If your wireless carrier supplied the PROVISIONING service book with a consumer data plan... then that's great for you. You are the exception to the rule, not the norm.

Most wireless carriers do not push this service book unless you have the Enterprise data plan.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 10-20-2010, 09:26 AM   #12
BB-Tech support
Thumbs Must Hurt
 
BB-Tech support's Avatar
 
Join Date: Apr 2010
Location: Ontario
Model: 9790
PIN: N/A
Carrier: Rogers
Posts: 162
Default

Quote:
Originally Posted by penguin3107 View Post
The consumer blackberry data plan does not always provide the PROVISIONING service book which is required for a Wireless EA.
I don't know how else I can make this any clearer to you.

If your wireless carrier supplied the PROVISIONING service book with a consumer data plan... then that's great for you. You are the exception to the rule, not the norm.

Most wireless carriers do not push this service book unless you have the Enterprise data plan.
Its not about is something is clear to me or not
I said try before you buy
DEESNT COST to TRY

if its work great for him, if doesn't then he will have to purchase
BES provisioning
__________________
Someone who likes to help
Offline  
Old 10-20-2010, 09:28 AM   #13
KOR
CrackBerry Addict
 
KOR's Avatar
 
Join Date: Sep 2005
Model: None
Carrier: Typhoid Mary
Posts: 612
Default

One more question everyone. If I chose to go without the BES data package on phones and perform a tethered activation, am I physically tethering to the server, or am I tethering to the computer on which I'm running the BAS interface?
Offline  
Old 10-20-2010, 09:29 AM   #14
penguin3107
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Default

Quote:
Originally Posted by BB-Tech support View Post
Its not about is something is clear to me or not
Oh, my bad. I guess I misunderstood when you quoted me and replied with 48 question marks.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 10-20-2010, 09:34 AM   #15
CanuckBB
BlackBerry Extraordinaire
 
CanuckBB's Avatar
 
Join Date: Feb 2006
Location: YYZ
Model: 9900
Carrier: Rogers
Posts: 1,183
Default

BB-Tech-Support,

The issue with your suggestion is that it relies on an unsupported function. At any time, the carrir can stop sending the EA service book to a BIS only device. Not an issue for local workers, but if the boss is on the road and his BB gets reset and he can't re-activate, well I would not want to be in your shoes.

Bottom line is that if OTA activation is a required feature, then get a BES plan.
Offline  
Old 10-20-2010, 09:35 AM   #16
BB-Tech support
Thumbs Must Hurt
 
BB-Tech support's Avatar
 
Join Date: Apr 2010
Location: Ontario
Model: 9790
PIN: N/A
Carrier: Rogers
Posts: 162
Default

Quote:
Originally Posted by penguin3107 View Post
Oh, my bad. I guess I misunderstood when you quoted me and replied with 48 question marks.
Its ok
we all trying to help and save few bucks

I know that in US some things work different
__________________
Someone who likes to help
Offline  
Old 10-20-2010, 10:35 AM   #17
knottyrope
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
Default

75 users max when installed on the mail server.

You need a dedicated box for BES Express for more than 75 up to 2000 per BES box with max of 10000 users for the database.
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Old 10-20-2010, 10:38 AM   #18
TargetIT
CrackBerry Addict
 
Join Date: Jan 2008
Model: 9700
PIN: N/A
Carrier: Rogers
Posts: 709
Default

Quote:
Originally Posted by CanuckBB View Post
BB-Tech-Support,

The issue with your suggestion is that it relies on an unsupported function. At any time, the carrir can stop sending the EA service book to a BIS only device. Not an issue for local workers, but if the boss is on the road and his BB gets reset and he can't re-activate, well I would not want to be in your shoes.

Bottom line is that if OTA activation is a required feature, then get a BES plan.
Exactly - in our case the CALs were already purchased, so no savings going to Express. Through our carrier we got a free upgrade that included 10 CALs as well.
Offline  
Old 10-20-2010, 10:43 AM   #19
knottyrope
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
Default

Publish Web Desktop manager and users can activate if they have a USB cable with them. USB cables are availble in most stores these days.
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Old 10-20-2010, 10:50 AM   #20
TargetIT
CrackBerry Addict
 
Join Date: Jan 2008
Model: 9700
PIN: N/A
Carrier: Rogers
Posts: 709
Default

Quote:
Originally Posted by knottyrope View Post
Publish Web Desktop manager and users can activate if they have a USB cable with them. USB cables are availble in most stores these days.
"I don't have a slot where it will fit. Oh wait, maybe here?"

"I bought one but it doesn't fit my phone - mine is skinnier"

"What do you mean one sec - I already hit next?"

"My computer sounds like it's playing pinball - is that normal?"

Yeah, no thanks.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Beautiful Leather Journal - Vintage Brown picture

Beautiful Leather Journal - Vintage Brown

$12.00



VINTAGE  COOPER / BUCKEYE TOOL (Dotco) nibbler. WORKS WELL. picture

VINTAGE COOPER / BUCKEYE TOOL (Dotco) nibbler. WORKS WELL.

$109.00



Vintage Staples

Vintage Staples "That Was Easy" Red Button - Tested & Works

$18.97



Vintage Journal 220 Antique Paper 7 X 5 inches Leather Bound Handmade Diary picture

Vintage Journal 220 Antique Paper 7 X 5 inches Leather Bound Handmade Diary

$19.79



Flat File Vintage Large Brown Wooden Drafting Cabinet picture

Flat File Vintage Large Brown Wooden Drafting Cabinet

$250.00



Massive Lot Vintage Carl Zeiss Optical Eyepiece  Microscope Lens Made in Germany picture

Massive Lot Vintage Carl Zeiss Optical Eyepiece Microscope Lens Made in Germany

$199.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.