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Old 11-14-2008, 07:06 PM   #1
Lotus99
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Join Date: Jan 2007
Location: West Coast, Canada
Model: 8100
Carrier: Rogers
Posts: 167
Default Why don't I see "Forward Unanswered Calls" as an option?

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I have voicemail, but when I'm at the office I want to set it so my phone after the 4 rings transfers to my work number, and not voicemail, so people end up leaving a message on my work voicemail, and I don't have to check my cell's VM each time.

This should be doable right thru my BB, but I don't see the option. I've gone as per the link in this page GO HERE (and similar info in this forum) to the Phone Options, and then the Call Forwarding screen, but just see the "Forward All Calls" option, and not the "Forward Unanswered Calls" one.

Is this dependant on the carrier you're with? Oddly enough, it's not even in the user guide either... I'm on the 4.5 OS with Rogers in Canada.

I see the same instructions on T mobile's Pearl support website even...


As per Rogers, I should even be able to do a "No Reply Call Forward" this way:

To activate: * 61 * [area code and phone number] # SEND
To cancel: # 61 # SEND
To reactivate: * 61 * SEND
Status: * # 61 # SEND

But when doing it, it gives me "Supplementary service error: Status error"

Aaargh! Help!

Last edited by Lotus99; 11-14-2008 at 08:48 PM..
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Old 02-25-2009, 10:29 AM   #2
nick.dollimount
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Join Date: Jan 2008
Location: Nova Scotia, Canada
Model: 9700
OS: 5.0.0.XXX
PIN: 216DF034
Carrier: Rogers
Posts: 343
Default

If you have Voicemail on your account, they disable "conditional" call forwarding. They won't enable it while you have voicemail with them. It's making me angry because I want to use another voicemail service but I can't because my voicemail is included in my value pack which I DO NOT want to get rid of. I hate them so much.....
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Old 02-25-2009, 01:25 PM   #3
Lotus99
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Join Date: Jan 2007
Location: West Coast, Canada
Model: 8100
Carrier: Rogers
Posts: 167
Default

Yeah, that sucks. It's probably b/c they want to force you to check your cell's voicemail, so you use up minutes...
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