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Old 11-06-2009, 09:35 PM   #21
eilidhmck
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Hi, Im new to this. I have a curve 8900 and my call register has gone weird. its not registering calls, and recent updates in my bbm has gone. pulled the battery and uncaugh exception comes up. any ideas what this is? or how to fix it? thanks
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Old 11-06-2009, 09:38 PM   #22
davidandrew
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What OS are you running?
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Old 11-06-2009, 09:48 PM   #23
eilidhmck
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im sorry but i dont even know what that means? how do i find out?
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Old 11-06-2009, 10:36 PM   #24
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OS: Operating System
Goto: Options > About
About the third line down should be a string of numbers with a "v" before it.
What is that string.

Example mine is; v5.0.0.314
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Old 11-07-2009, 04:24 AM   #25
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I did all that but im still running 316 which is strange!! All the problems have gone though
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Old 11-07-2009, 06:40 AM   #26
eilidhmck
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v4.6.1.206
any ideas?
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Old 11-07-2009, 07:22 AM   #27
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eilidhmck, its not polite to hijack someone elses thread.
You should have posted your own.
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Old 11-07-2009, 08:21 AM   #28
eilidhmck
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Sorry, i just got this. I couldnt figure out how to do it.
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Old 11-07-2009, 08:22 AM   #29
eilidhmck
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could you tell me then?
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Old 11-07-2009, 10:14 AM   #30
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How to post your own thread?
Its the button on the left hand side of the forum that says NEW THREAD on it.
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Old 11-07-2009, 03:20 PM   #31
davidandrew
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Eilidhmck, I suggest just like we've suggested with dormer88 that you update your phone.

Quote:
Originally Posted by davidandrew View Post
Is it recognizing that it is a blackberry when you plug it into the computer?
(Not DM!)

If so..

http://www.blackberryforums.com/gene...ilanguage.html

Follow these instructions and upgrade going through those steps.
(1. Download the above OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.")


EDIT: You would need to get a hold of a PC to upgrade through my steps, as I forgot you were working off of a mac! (Unless you're are able to crossover to a PC off you're mac (like Midnightdraven mention) it wont recognize the .exe through the link I just gave you.) My apologies.

There is the current version link and some instructions to follow you need a PC, and to follow those instructions to fix the problem.
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