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09-29-2008, 09:57 AM
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#1
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Thumbs Must Hurt
Join Date: Nov 2006
Model: 8830
Carrier: Sprint
Posts: 151
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Hour Glass
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About every 3 Seconds, I hour glass is showing on the screen. Any suggestions? I shut the phone off and restarted it. I also pulled the battery, but the result is the same. Any thoughts?
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09-29-2008, 10:04 AM
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#2
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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What is your file free listed at Options > Status?
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09-29-2008, 10:09 AM
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#3
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Thumbs Must Hurt
Join Date: Nov 2006
Model: 8830
Carrier: Sprint
Posts: 151
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12280684 bytes
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09-29-2008, 10:42 AM
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#4
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Thumbs Must Hurt
Join Date: Aug 2008
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 95
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I had the same thing. It came from certain websites, specifically WordPress blogs. It would say "Running Script" and then wouldn't load any further. The hourglass would then come up every three seconds until I pulled the battery.
Strange that the battery pull won't work for you. You haven't installed any new applications, have you? Zumobi had a similar effect on my BB.
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09-29-2008, 10:47 AM
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#5
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Talking BlackBerry Encyclopedia
Join Date: May 2007
Location: Boston
Model: 8900
OS: 5.1
PIN: N/A
Carrier: AT&T
Posts: 285
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I had a similar problem when I was running a beta OS on my 8800
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09-29-2008, 10:48 AM
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#6
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Thumbs Must Hurt
Join Date: Nov 2006
Model: 8830
Carrier: Sprint
Posts: 151
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No, I haven't installed any applications on the phone. Today was the first time that this has happened to me. I don't know what to do. My battery is being drained very quickly as well.
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09-29-2008, 12:41 PM
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#7
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Talking BlackBerry Encyclopedia
Join Date: Oct 2007
Model: 8830
PIN: N/A
Carrier: Sprint, Alltel
Posts: 262
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sounds like maybe you are in a poor signal area? If you go to Options>Status, what is your signal strength?
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09-29-2008, 01:36 PM
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#8
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Talking BlackBerry Encyclopedia
Join Date: Aug 2007
Location: Wisconsin
Model: 8330
OS: 4.3.0.127
Carrier: Sprint
Posts: 235
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This morning I woke up to the same problem. Is this a memory leak symptom? I tried a battery pull like a thousand times to no avail. 
__________________
Born and raised in Milwaukee, Wisconsin
Motorola i710  , i730 , i860 , i930 
 7100i , 8830 , 8330
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09-29-2008, 01:48 PM
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#9
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Thumbs Must Hurt
Join Date: Nov 2006
Model: 8830
Carrier: Sprint
Posts: 151
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My signal strength is between 95 and over 100. Rjansen3 I have Sprint as well, Ive been pulling the battery and no luck. My battery went from 100% to 50% in 4 hours!
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09-29-2008, 02:25 PM
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#10
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Retired BBF Moderator
Join Date: Feb 2007
Location: Nor Cal
Model: 9000
PIN: ups! ;)
Carrier: AT&T
Posts: 5,890
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Sounds like something is running in the background. When you press ALT + Escape is anything besides the base 5 apps listed?
E-
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09-29-2008, 03:30 PM
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#11
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Talking BlackBerry Encyclopedia
Join Date: Aug 2007
Location: Wisconsin
Model: 8330
OS: 4.3.0.127
Carrier: Sprint
Posts: 235
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Strange, my BB messenger messages are disappearing after restarts, but only ones I have received today. Also, I can't get my voicemail counter thing to clear. Is this a memory leak or something else?
__________________
Born and raised in Milwaukee, Wisconsin
Motorola i710 , i730 , i860 , i930
7100i , 8830 , 8330
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09-29-2008, 04:56 PM
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#12
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Talking BlackBerry Encyclopedia
Join Date: Aug 2007
Location: Wisconsin
Model: 8330
OS: 4.3.0.127
Carrier: Sprint
Posts: 235
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Furthermore, my BB is getting quite warm now I have 17572788 bytes free in file memory and I was finally able to clear my voicemail notifier. However, the hourglass persists. It ia draining the battery quickly as well.
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Born and raised in Milwaukee, Wisconsin
Motorola i710 , i730 , i860 , i930
7100i , 8830 , 8330
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09-29-2008, 05:37 PM
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#13
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Talking BlackBerry Encyclopedia
Join Date: Aug 2007
Location: Wisconsin
Model: 8330
OS: 4.3.0.127
Carrier: Sprint
Posts: 235
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My handset froze up while trying to answer a phone call, so I pulled the battery. When it finished booting, all the phone call logs that I had deleted about an houe ago are right back on the device. I also have the voicemail icon back even though I have no voicemails. I want to punt this thing! Oh I can't wait for the bold!
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Born and raised in Milwaukee, Wisconsin
Motorola i710 , i730 , i860 , i930
7100i , 8830 , 8330
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09-29-2008, 05:59 PM
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#14
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Thumbs Must Hurt
Join Date: Nov 2006
Model: 8830
Carrier: Sprint
Posts: 151
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My phone is up to about every second the hour glass is coming on. I can't tell how many applications are running because it's moving to quick. It seems to be move then five I believe. Any one else having this problem??
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09-29-2008, 06:32 PM
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#15
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Thumbs Must Hurt
Join Date: Nov 2006
Model: 8830
Carrier: Sprint
Posts: 151
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I also haven't recieved an email on my Blackberry since about 9 this morning, does all this have to do with the hourglass?
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09-29-2008, 07:59 PM
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#16
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Talking BlackBerry Encyclopedia
Join Date: Aug 2007
Location: Wisconsin
Model: 8330
OS: 4.3.0.127
Carrier: Sprint
Posts: 235
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Ok, so, a friend of mine just called and said she was having the hourglass issue on her Curve, which is also on Sprint. I called Sprint to find out if there is any known network trouble and they said no. The CSR is filling out a trouble ticket and will be calling me back at 9:15 CST. I would suggest calling sprint and reporting the issue, as it seems like a network issue, not a device issue.
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Born and raised in Milwaukee, Wisconsin
Motorola i710 , i730 , i860 , i930
7100i , 8830 , 8330
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09-29-2008, 08:38 PM
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#17
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Talking BlackBerry Encyclopedia
Join Date: Aug 2007
Location: Wisconsin
Model: 8330
OS: 4.3.0.127
Carrier: Sprint
Posts: 235
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Temporary Fix
As a temporary solution, remove the Facebook application. Go to Options>advanced>applications>facebook>remove(clic k BB key to bring up menu) then say yes to the restart and it should be good. I will update when I find out if/when you can expect to re-install the app.
__________________
Born and raised in Milwaukee, Wisconsin
Motorola i710 , i730 , i860 , i930
7100i , 8830 , 8330
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09-29-2008, 10:44 PM
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#18
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Thumbs Must Hurt
Join Date: Nov 2006
Model: 8830
Carrier: Sprint
Posts: 151
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That facebook issue did the trick. As soon as I removed it, I got about 20 emails on my phone. However, what's the deal with facebook?
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09-29-2008, 11:36 PM
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#19
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Talking BlackBerry Encyclopedia
Join Date: Aug 2007
Location: Wisconsin
Model: 8330
OS: 4.3.0.127
Carrier: Sprint
Posts: 235
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I would be a liar if I told you why it did that. All I can guess at is maybe there was an issue with the BB/facebook push server??? Anyway, you can re-install it if you want to. I have and the issue has yet to return. We weren't the only people having the issue today which is what makes me believe it may have been a server issue. I am just glad its fixed.
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Born and raised in Milwaukee, Wisconsin
Motorola i710 , i730 , i860 , i930
7100i , 8830 , 8330
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10-01-2008, 03:11 PM
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#20
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Thumbs Must Hurt
Join Date: Oct 2007
Model: 8900
OS: 5.0.0.411
Carrier: Orange UK
Posts: 133
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I think I had the same issue (with hourglasses and battery depletion), and I deleted the google app (I still have the facebook app) and that seemed to fix the problem...
I also had a problem with not receiving any emails but that was after I deleted the Google app, and it just took a battery pull to get all my emails to arrive.
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