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Old 10-19-2009, 12:23 PM   #1
checkdalevel
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Default Need a PIN i accidentally deleted

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Saturday night i deleted some one out of BBM contact list.

Any way to search my bes logs for BBM contact add or deletetion?

The contact pin was added that same day.

I do not have PIN logging enable

thanks
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Old 10-19-2009, 01:46 PM   #2
juwaack68
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PIN logging only logs when someone does 'Compose PIN' from their device.

The PIN is in the BES logs somewhere, but that's a lot of work for a single PIN. It would be much easier to just do a Lookup for the person and add them by PIN again.
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Old 10-19-2009, 03:47 PM   #3
checkdalevel
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where in the bes logs would i look. Obviosly under the folder with the date. But what am i looking for?

i cant look the person up.....
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Old 10-19-2009, 03:49 PM   #4
penguin3107
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Quote:
Originally Posted by checkdalevel View Post
where in the bes logs would i look. Obviosly under the folder with the date. But what am i looking for?

i cant look the person up.....
You already stated that you're not logging PIN messages... so there's no log for you to look at.
There would be a .csv log for PIN messages in your log folder.
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Old 10-19-2009, 04:09 PM   #5
checkdalevel
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ok so there is no way to see the pin if im not logging pin msgs
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Old 10-19-2009, 04:13 PM   #6
penguin3107
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Quote:
Originally Posted by checkdalevel View Post
ok so there is no way to see the pin if im not logging pin msgs
No, not in your case.
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Old 10-21-2009, 09:22 AM   #7
Stainless Steele
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What a min but if you look in the dispatcher log file (servername_DISP_01_Date)
and search for the EMAIL ADDRESS that will provide you with PIN, Agent instance, SRP router, etc.
Isn't that what he is looking for?
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Old 10-21-2009, 09:25 AM   #8
penguin3107
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Quote:
Originally Posted by Stainless Steele View Post
What a min but if you look in the dispatcher log file (servername_DISP_01_Date)
and search for the EMAIL ADDRESS that will provide you with PIN, Agent instance, SRP router, etc.
Isn't that what he is looking for?
They're looking for a BlackBerry Messenger invite that was done via PIN message.
To my knowledge, the dispatcher service would not be involved in this process at all, hence no reference to in the DISP logs.
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Old 10-21-2009, 11:58 AM   #9
Stainless Steele
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Ok, sorry I missunderstood the question. :( thanks for not flaming me!
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