I'm trying to load a program with the application loader on the desktop software on my T-Mobile 8320. When I open the App Loader and click next it gives me this message:
"The BlackBerry Desktop Software does not have BlackBerry Device Software for the device that you have connected to the compuer. Contact your wireless service provider or system administrator".
I did do a device switch wizard transfer from an unlocked AT&T 8300. Everything seemed to tranfer fine. But I can't load any 3rd party apps. The old AT&T BB connects just fine and the App Loader will work with that one...but not the new T-Mobile 8320.
Have you tried this? It may not pick up the apps you're trying to transfer but it's worth a try. Also, be sure you're using the latest Desktop Manager from here.