[StephaneGrenier]

Hi!

I need some advice on licenses migration.

I have 2 BES servers version 5.

The first is connected to an Exchange 2003 server. For various reasons I could not update it to make it compatible with our new Exchange 2010 server.
So I installed a second BES 5 identical to the first but with a Mapi/Cdo compatible with Exchange 2010.
The second server uses temporary licenses.

Then I migrated the mailboxes of my BB users from Exch2003 to Exch2010 and migrated the BES accounts using the BlackBerry Enterprise Transporter.

Now I want to move the first server’s permanent licenses to the second BES server that was configured with temporary licenses.

Essentially, this is what I plan :

On the first server :
- Delete the CAL
- Stop the BES services and/or shutdown the server permanently.

Then on the second server :
- Change the temporary SRP ID and SRP Auth with the permanent ones
- Wait 4 hours (or not?) for the Blackberrys to receive the new SRP
- Replace the temporary CALs with the permanent ones

So I read that we cannot use perm CAL with temp SRP.
And also we cannot remove the last CAL, we must edit it to change it for a perm CAL.

But will I be able to change the temp SRP with the perm SRP while I still have a temporary CAL?

Thanks !
Stéphane

[smoothadmin]

Did you purchase T-Support with your BES 5 server?

This might be a time to use your T-Support and call them.

A.

[StephaneGrenier]

Not yet.
I was going to call them and the Blackberry support site suggests asking our questions here first.

[TargetIT]

BES uses the honour system for Device CALs - it will complain everytime you log into the BAS but it won't shut down the system. As for switching SRP codes, I've never done that after installation.

[knottyrope]

yes you have to wait 4 hours, or some devices will need to be wiped before activation again.

I know a guy who had a power failure during it. not fun.

[StephaneGrenier]

Thank you for taking the time to answer me.

Here's exactly how it was done:

On the first server :
- Stop and disable the BES services and/or shutdown the server permanently.

Then on the second server :
- Change the temporary SRP ID and SRP Auth with the permanent ones
- Wait 4 hours for the Blackberrys to receive the new SRP
- Edit the only temporary CAL and put a permanent one (you cannot delete it, you have to edit it)
- Add the others permanent CAL as usual

That's it.

[knottyrope]

glad to hear it worked for you