[djquanaza]

hello bb users.

if have my blackberry for 2 years now.
but He is solid all the time.
what can I do?

thanks

[Dubdub]

What is the problem?

What do you mean by "but He is solid all the time"?

What cell carrier do you use?

[djquanaza]

i am dutch (t-mobile) but i buyed him with no carrier. but if i open a progam then comes a hourglass and that the hole time. i hope u can help me

[aiharkness]

... I'm guessing OP means non-responsive.

Battery pull with power on, for 30 seconds, is likely what you want to try first, djqanaza.

EDIT: I guessed wrong. Battery pull still may be best first step.

Posted via BlackBerryForums.com Mobile

[djquanaza]

how do you mean? must i put the battery at enegry and then puttin out the battery

[aiharkness]

Yes. With the BlackBerry turned on, remove the battery. Wait at least 30 seconds. Then replace the battery in the BlackBerry and let the BlackBerry boot. Then see if the problem is gone.
Posted via BlackBerryForums.com Mobile

[djquanaza]

to the charger? of not on the charger

[aiharkness]

Not plugged into the charger.
Posted via BlackBerryForums.com Mobile

[djquanaza]

oke thanks i let you know if it works! and if that not helps what can i do more

[aiharkness]

Let's see what the hard reset does.

The next question is going to be what did you do prior to this problem occurring? A new app? A new theme?

Also, how much free memory do you have?
Posted via BlackBerryForums.com Mobile

[djquanaza]

oke thanks i look to that! i think the app of colour id but how i remove them:$ i have also the 9300 that was is easy to delete thinks

[aiharkness]

To delete an app, either options > applications, or options > advanced options > applications.
Posted via BlackBerryForums.com Mobile