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Old 03-21-2008, 09:39 PM   #1
techking08
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Default Please Help Me

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FYI ~going out of town tomorrow morning~

Trying to upgrade OS keep getting an error message about PGP Email Application

net.bb.platform.ecmascript

is the errors last message, how do I get rid of it?

I've searched and found nothing...
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Old 03-21-2008, 09:41 PM   #2
juwaack68
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Welcome to the forums.

Sorry you're having troubles. Is that the entire, exact error message?

EDIT: Moved to 8300 forum.
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Old 03-21-2008, 09:46 PM   #3
techking08
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Thanks for the welcome been around the forums, for a really really long time...lost my username and password


The Error message reads

"The application "BlackBerry PGP Email Library" cannot be loaded, because it requires the following applications that are not avaliable:

net.rim.platform.ecmascript"
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Old 03-21-2008, 10:04 PM   #4
JSanders
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techking... did you do any editing of the BlackBerry.alx file, etc., before attempting to upgrade?
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Old 03-21-2008, 10:05 PM   #5
techking08
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Quote:
Originally Posted by JSanders View Post
techking... did you do any editing of the BlackBerry.alx file, etc., before attempting to upgrade?

Uhhhh, yea
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Old 03-21-2008, 10:14 PM   #6
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Uninstall then reinstall the handheld software package without modifying it this time. Make sure to delete any files that the uninstall misses.
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Old 03-22-2008, 12:09 AM   #7
techking08
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that didn't seem to work did the entire full erase and everything...
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Old 03-22-2008, 12:50 AM   #8
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Quote:
Originally Posted by techking08 View Post
that didn't seem to work did the entire full erase and everything...
Did you do the install without modifing anything. You reinstalled the OS to Desktop Manager and tried it again?
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