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Old 12-21-2010, 10:03 PM   #1
cartiel
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Default Blackberry Messenger bug

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I seem to be experiencing some kind of problem within my Blackberry Messenger. I'm not sure if it has anything to do with the fact that I put up an animated picture, but every time I try to open the Blackberry Messenger I get the Uncaught exception:java.lang.NullPointerException I've already tried updating and that didn't help. Can someone familiar with this issue please point me in the right direction?
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Old 12-21-2010, 10:41 PM   #2
Dubdub
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Default Re: Blackberry Messenger bug

Can you delete the picture and see if that fixes it?

Try a battery pull?
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Old 12-22-2010, 04:21 PM   #3
cartiel
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Default Re: Blackberry Messenger bug

I can't even open the messenger. Every time I try to get inside I get that java.lang message.
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Old 12-22-2010, 04:34 PM   #4
cartiel
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Default Re: Blackberry Messenger bug

I just tried a battery pull and that did nothing; can someone please help?
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Old 12-22-2010, 04:44 PM   #5
aiharkness
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Default Re: Blackberry Messenger bug

You should try another battery pull. Do it with the power on, and wait a good minute. If that doesn't do it, then I'd start with the least troublesome action and delete the app and then reinstall. If that doesn't fix it, do a security wipe (and do a full backup first), then test with a few contacts, and then restore your data, and then add-on and third-party apps. Then, worst case, wipe with JL_CMDER and resinstall the OS, etc. But start with the simple first.
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