[Mortgage_It]

Update:
I called again, got someone different and they called me back with the code. I didn't get to answer the phone so the lady left the number on my voice mail. Now what, does anyone know what I do with these digits? Do I need a card in the unit? Can I borrow a friends ATT card and put it in during the unlock process? Thanks!

[John Clark]

http://www.blackberryforums.com/gene...ght=unlock+sim

[pikespeakhiker]

Not sure if I just found a bug or not. I noticed that my previously stored voicemail password was not working. There is now a voicemail options tab on the phone, with two separate fields for phone number and password. Unfortunately, any time I enter a password and try to save it, it generates a javascript class cast exception. Anybody else having this problem?

Jeff

Edit: More reports of the same. At least one appears to be prior to the upgrade.

VZW 8830 Phone Options>Voice Mail>Password>Uncaught exception - RIM Blackberry Forums - Pinstack.com
Info: Uncaught Exception: java.lang.ClassCastException - RIM Blackberry Forums - Pinstack.com

[Mortgage_It]

John,
Thanks for the reply but I do not see 8830 listed in those instructions. Many thanks.

[zerog46]

Just put in a password for my voicemail and it worked. 1st time I did this didn't even know about it until now.

[GoblueNextel]

Originally Posted by maxmaxmax

two visual changes:

http://img182.imageshack.us/img182/5752/img0478mt5.jpg

somebody already mentioned the bolder text in the menus but notice the little lock on the screen too.

I upgrade and o not see this. Are you on Verizon?

[pikespeakhiker]

Originally Posted by zerog46

Just put in a password for my voicemail and it worked. 1st time I did this didn't even know about it until now.

Can you help me understand exactly what you have in your Access Number and Password fields? (without giving me your password)

I have tried Access Number of my 10 digit number and *86.

I have tried Password of #nnnn# or nnnn# and it always fails. or ppnnnn#.

I have tried to list the digits with pauses in the password field and paste it into Access Number and it wont take it.

Any thoughts?

[Mortgage_It]

put a # after your password and save it. it speeds things up!

[zerog46]

I put in my four digit password and then the # sign."0000#"

[Mortgage_It]

Originally Posted by pikespeakhiker

Can you help me understand exactly what you have in your Access Number and Password fields? (without giving me your password)

I have tried Access Number of my 10 digit number and *86.

I have tried Password of #nnnn# or nnnn# and it always fails. or ppnnnn#.

I have tried to list the digits with pauses in the password field and paste it into Access Number and it wont take it.

Any thoughts?

I have my phone number in for access number - 10 digits
I have my 4 digit password in, followed by # for password
I press and hold the 1 key (aka the w key) and everything works fine. All that is left to do is press 1 to play the message.

Try this:
Input the above directions.
Go to your speed dial list, to the "w" - delete the field, even if it is blank.
Do a battery pull.
Press and hold 1 key and see if it works.

Did for me, I had to do the above steps after I did the software upgrade.

[pikespeakhiker]

Thanks for the help from the two of you above. I have tried all those steps and it still doesn't work. One change I have noticed as well post-upgrade is that "Voice Mail xxx-yyy-zzzz" is listed in Speed Dial W now. Before it was just blank if it was the default on W.

I am on hold now with BB support.

[pikespeakhiker]

Okay, well it is fixed now. They resent the service books and it now works fine. I should have tried that earlier.

[jltx114]

Originally Posted by complacent23

I literally just installed the update and then called the global roaming team. They gave me a code on the spot and walked me through the whole process. Easy as pie.

what did you ask for? they were clueless, they thought i meant my phone was locked and password protected and were trying to tell me to use the last 4 digits of my phone number!

[homac]

Originally Posted by BigPlaya

8830EFS_PBr4.2.2_rel271_PL3.0.0.67_A4.2.2.148.exe
Enjoy!

Downloaded successfully - Thanks BigPlaya!!

[brc]

Originally Posted by Mortgage_It

Update:
I called again, got someone different and they called me back with the code. I didn't get to answer the phone so the lady left the number on my voice mail. Now what, does anyone know what I do with these digits? Do I need a card in the unit? Can I borrow a friends ATT card and put it in during the unlock process? Thanks!

Did you pay full retail for your 8830? I was told when I called that I had to pay retail.

[Mortgage_It]

Originally Posted by brc

Did you pay full retail for your 8830? I was told when I called that I had to pay retail.

I did not. I got a nice support lady who talked to her supervisor and called me back with the code. I think it is hit or miss as to who you get on the phone.

[superkame]

Upgraded. Took abit, but pretty straight forward upgrade.

No smoke.

[steelersfan]

been trying for days and got the error .. thanks for the hosted correct file. Took a bit and bingo, worked perfectly.

Would love it if RIM or VZ would auto push a notice on this stuff, but as has been said before, this is a different world now

Thanks all for the great info

[DS28]

so if I've got a mac, can I just drop this off at a local Verizon and have them do the upgrade? I'm newly-returned to Verizon after a 2 year hiatus... back in the day you could bring your phone to them for an OS upgrade

[BigPlaya]

Originally Posted by homac

Downloaded successfully - Thanks BigPlaya!!

Word.