[Kenai]

As of this past weekend, my BB8800 stopped recieving emails. I have tried to email to myself and have had friends email me to both my internet address and BB address. I have also tried the battery-pull for a rest and still nothing. Any ideas? Thanx in advance.

[Thatzmister2u]

Presuming that you are using BIS you should login to your BIS account, validate the accounts and resend the service books. If that fails is your plan current and were there any recent changes to it?

E-

[Kenai]

Originally Posted by Thatzmister2u

Presuming that you are using BIS you should login to your BIS account, validate the accounts and resend the service books. If that fails is your plan current and were there any recent changes to it?

E-

Could you please go about and tell me how to do this. I have checked under options/advanced/service book, and everything is checked. I have checked under options/message services, and it has my email address listed. I have also checked uner options/mobile network, and my data service is on. Please help.

[Thatzmister2u]

Start here:

How do I resend my service books? - BlackBerryFAQ.com

If you have problems getting in:

I can't login to my BIS site on my PC; I'm unable to log in via HTML Browser - BlackBerryFAQ.com

Let us know how it goes!

Good Luck!

E-

[davidlleroy]

Originally Posted by Kenai

Could you please go about and tell me how to do this. I have checked under options/advanced/service book, and everything is checked. I have checked under options/message services, and it has my email address listed. I have also checked uner options/mobile network, and my data service is on. Please help.

Go to : BlackBerry - Email Setup

Select your carrier. Enter your ID and PW for your account. Click on service books in the left navigation. "Resend service books"

Hope this helps.

[Kenai]

Originally Posted by Thatzmister2u

Start here:

How do I resend my service books? - BlackBerryFAQ.com

If you have problems getting in:

I can't login to my BIS site on my PC; I'm unable to log in via HTML Browser - BlackBerryFAQ.com

Let us know how it goes!

Good luck

E-

I have resent my service books and both my AOL and BB internet account received "successful" message. I can now receive emails thru my Bb internet service, but still not thru my AOL account. Thanx again in advance.