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Old 06-30-2008, 10:50 AM   #41
John Clark
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I've noticed that longer emails get truncated.
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Old 06-30-2008, 12:50 PM   #42
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Quote:
Originally Posted by DeltaNu1142 View Post
I'm having the same trouble... on my first attempt, I removed all e-mail accounts, then sent service books, then added my e-mail addresses back. That didn't work, so then I just deleted e-mail addresses again & added them without sending service books. No images yet. Getting the HTML formatting is an improvement, though.
On your first try, the order of the steps were wrong. On the second try, you missed a step.

So you should delete, readd, and resend service book. Then enable the feature under email setting.
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Old 06-30-2008, 03:26 PM   #43
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I've found that Empower doesn't seem to play well once accounts are downloading HTML messages (at least on OS 4.5). Also, the viewer portion of AlertMatrix doesn't seem to know what to do with the HTML versions, either.
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Old 06-30-2008, 06:24 PM   #44
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I try all the posibilities, in some mails I can view the images and in others no, may be is problem of forwarding, i will try get in directly from each mail account not only from one forwarded from others mails.
Thanks
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Old 06-30-2008, 10:11 PM   #45
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Quote:
Originally Posted by wu-wei View Post
I've found that Empower doesn't seem to play well once accounts are downloading HTML messages (at least on OS 4.5). Also, the viewer portion of AlertMatrix doesn't seem to know what to do with the HTML versions, either.
Same experience here with my Empower trial (is the trial unlimited?) using BIS 2.5 and 4.5 OS. Due to a few other bugs in this 4.5 beta as well as sluggishness, I might be downgrading back to 4.3 and hopefully Empower will work like it used to. Plus I love the color and font display options that Empower gives you
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Old 06-30-2008, 11:47 PM   #46
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Quote:
Originally Posted by just4747 View Post
Same experience here with my Empower trial (is the trial unlimited?) using BIS 2.5 and 4.5 OS. Due to a few other bugs in this 4.5 beta as well as sluggishness, I might be downgrading back to 4.3 and hopefully Empower will work like it used to. Plus I love the color and font display options that Empower gives you
If you have HTML mail enabled on the device, EMV will render blank pages but the standard mail app will render HTML. If you disable HTML through the email settings, you can render with EMV.

Once messages are downloaded in one format, they will not be converted if you change the settings.

I've bounced back and forth between the built-in mail viewer and EMV, and I'm sticking with EMV for now. But it's nice to have (free) options.
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Old 07-01-2008, 01:35 AM   #47
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I've posted a new Sticky Note with detailed HTML information:

http://www.blackberryforums.com/gene...lackberry.html
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Old 07-03-2008, 01:19 PM   #48
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Did 2.5 bring any improvements to Gmail / Google Apps accounts?? Two-way sync? Read status sync??
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Old 07-28-2008, 03:46 PM   #49
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Thanks for sharing.
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Old 08-30-2008, 04:00 AM   #50
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Well html view is not available to BIS users right now.

RIM should get it fixed ASAP.
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Old 08-30-2008, 07:05 AM   #51
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Wirelessly posted (8310; The Juggernaut)

Quote:
Originally Posted by akc786
Well html view is not available to BIS users right now.

RIM should get it fixed ASAP.
Still working here. No problems.
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Old 09-10-2008, 10:15 AM   #52
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Working in here as well (Canada - TELUS). Try resending your service books...
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