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Old 08-23-2004, 11:43 AM   #1
massfan
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Default MDS Problems

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Any BES Admins out there that can help me with the following?

I've installed BES 3.6 for MS Exchange and the mail service and attachment service are working fine. I can't get the MDS service to start and each time I try I get the following error in the log:

<##date## ##time##>:[8]:<MDS_##servername##>:<ERROR>:<LAYER = MDS, Invalid zipfile The system cannot find the file specified>

RIM's site has been no help, and I'd rather not have to join their TSupport program if I don't have to. Thanks in advance.
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Old 08-25-2004, 04:14 AM   #2
fanchcab
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Default Re: MDS Problems

l installation of produced tone remakes, can be that the jar files MDS are defective.
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Old 08-25-2004, 12:30 PM   #3
massfan
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How might I go about correcting such a problem? Any suggestions?
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Old 08-25-2004, 02:01 PM   #4
bb_tech
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When you try to start the service from the Windows Services screen, what is the error message and error number you receive?
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Old 08-25-2004, 03:50 PM   #5
massfan
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When I start it, it appears to start, and then immediately dies. In the error log, it gives the message in my first post, along with an Event ID of 15000.
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Old 08-25-2004, 04:22 PM   #6
bb_tech
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Which service pack for BES are you running?
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Old 08-25-2004, 05:33 PM   #7
massfan
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3.6 SP3
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Old 08-25-2004, 05:36 PM   #8
bb_tech
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Hmm....I would suggest uninstalling and reinstalling the MDS portion. You can do that by modifying your install.
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Old 08-25-2004, 05:48 PM   #9
massfan
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It worked. You're awesome.
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Old 08-25-2004, 06:00 PM   #10
bb_tech
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Quote:
Originally Posted by massfan
It worked. You're awesome.
A reinstall? I just threw that out there because nothing else came to mind :lol:

Honestly tho, a simple reinstall fixes alot of MDS and Attachment issues.
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Old 08-25-2004, 06:45 PM   #11
massfan
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I had tried a update/repair install earlier and that hadn't worked, but the removal and reinstall did. Sometimes you just have to be grateful that something works, and not question it too much.
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Old 08-26-2004, 12:03 AM   #12
Tom
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Quote:
Originally Posted by massfan
I had tried a update/repair install earlier and that hadn't worked, but the removal and reinstall did. Sometimes you just have to be grateful that something works, and not question it too much.
Yea, I know the feeling with some of my servers. You thank god nothing goes wrong, until it does.. then you swear your head off while your fixing it.
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