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Apologies if this is the wrong forum...
I've noticed that if I lose connection completely for an extended period of time that when I am able to re-establish a connection that occassionally I can only reconnect with GSM in an area that I know I typically get a strong GPRS signal.
I've tried turning the BB off and back on and also turning off just the wireless connection and turning it back on while the device stays on. Neither of these things have worked to re-establish GPRS rather than GSM.
Whether it's coincidence or not, each time this problem has occurred the only solution appears to be removing the battery and SIM.
Before we role out 200-300 BB's I'd really like to find out why this occurs, if it is preventable, and if not then what the best solution is to re-establish GPRS.