BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 03-06-2012, 01:36 PM   #1
talltrini10
New Member
 
Join Date: Nov 2006
Model: 7510
Carrier: Nextel
Posts: 11
Default Updated unlocked Bold 9700, now no BBM (think it is BIS related)

Please Login to Remove!

OK, here's the issue. I have an unlocked BB9700 that I use with a B mobile sim card (from Trinidad). Got the BB service turned on while I was there, everything was fine. Came back to the states, everything still ok roaming on AT&Ts network. BBM would work when I was on wifi, which I expected. I updated the dvice software from 5.xxx. to version 6.0 Bundle 2949. After the update, phone works, can send and receive texts, can browse the internet on wifi. However, I cannot send or receive any BBM messages; I tried to register the BB, but nothing happens. I tried calling b mobile in Trinidad, but they were of no help. I'm wondering if because I am roaming if that is the reason that I am unable to register the phone - I would hate to think that I have to send the phone back to Trinidad to have it registered there. Any suggestions or workarounds welcomed!
Offline  
Old 03-06-2012, 02:01 PM   #2
Dubdub
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Default Re: Updated unlocked Bold 9700, now no BBM (think it is BIS related)

Have you resent the service books (see the FAQ)?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 03-06-2012, 02:58 PM   #3
talltrini10
New Member
 
Join Date: Nov 2006
Model: 7510
Carrier: Nextel
Posts: 11
Default Re: Updated unlocked Bold 9700, now no BBM (think it is BIS related)

Just tried to do it. Step 1, no good. Step 2, "registration message queued. It will be sent once data coverage is available". Step 3 - I went to the Bmobile/TSTT BIS site and tried to log in, but don't know what my account password is (I don't think I ever set up one?). Just in case, I tried to retrieve my password using my PIN, and it said "Password sent to Blackberry", but I haven't received anything...seems like I'm stuck :(
Offline  
Old 03-06-2012, 03:45 PM   #4
Dubdub
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Default Re: Updated unlocked Bold 9700, now no BBM (think it is BIS related)

Could be because you are roaming on At&T. Does B Mobile have a roaming agreement with them? I assume that you are still using the B Mobile SIM which has BIS activated??
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 03-06-2012, 03:50 PM   #5
talltrini10
New Member
 
Join Date: Nov 2006
Model: 7510
Carrier: Nextel
Posts: 11
Default Re: Updated unlocked Bold 9700, now no BBM (think it is BIS related)

I assume so, just because when I get to the US it automatically selects AT&T (2g) - if I try to use any other network, I get "emergency calls only"

Edit - I confirmed - as per their website, AT&T is one of their romaing partners

Last edited by talltrini10; 03-06-2012 at 03:58 PM..
Offline  
Old 06-26-2012, 05:51 AM   #6
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: Updated unlocked Bold 9700, now no BBM (think it is BIS related)

Wow.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Updated unlocked Bold 9700, now no BBM (think it is BIS related)
Thread Thread Starter Forum Replies Last Post
WTS: Unlocked AT&T Bold 9700 PaulM Buy Sell Trade 6 06-04-2012 02:44 PM
WTS - BlackBerry Bold 9700 - 3G - Unlocked dariusf Buy Sell Trade 2 09-14-2011 04:52 PM


OEM Battery for MacBook Pro 17

OEM Battery for MacBook Pro 17" A1309 A1297 Early 2009 Mid 2009 2010 MC226

$42.80



Genuine A1417 OEM Battery Apple Macbook Pro 15 Retina A1398 Mid 2012 Early 2013 picture

Genuine A1417 OEM Battery Apple Macbook Pro 15 Retina A1398 Mid 2012 Early 2013

$37.90



NEW OEM A1618 Battery for Apple MacBook Pro 15” Retina 99.5Wh A1398 Mid 2015 picture

NEW OEM A1618 Battery for Apple MacBook Pro 15” Retina 99.5Wh A1398 Mid 2015

$49.90



NEW OEM Battery A1466 A1369 A1496 A1405 A1377 A1466 for MacBook Air 13 inch picture

NEW OEM Battery A1466 A1369 A1496 A1405 A1377 A1466 for MacBook Air 13 inch

$35.90



Genuine OEM A1417 Battery For Apple Macbook Pro 15

Genuine OEM A1417 Battery For Apple Macbook Pro 15" Retina A1398 2012 2013 NEW

$38.90



A1618 NEW OEM Battery for MacBook Pro 15

A1618 NEW OEM Battery for MacBook Pro 15" Retina A1398 Mid 2015 020-00079

$49.90







Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.