I'm still giggling about this because it's quite ridiculous in my opinion .. quite amusing it is. Frustrating, but also amusing. I ordered a 2-in-1 adapter, which is a planned experiment because I have an 8703e and the 2-in-1 adapter isn't made for these phones. I want good headphones because I have trouble understanding people on the phone sometimes. Right now I'm using a stereo headset/mic combination right now and I get sound out of both speakers and the mic works (Altec Lansing UHS306 ... the mic stinks though which is why I'm looking for an alternative). So I figured, for $35 I'll give it a try because I've read that the mic is decent in the 2-in-1 adapter. If it doesn't work, no big loss. So ....
- On Monday January 21st I order the adapter.
- Thursday January 24th I realize my OEM battery is quickly dying. I check the order status and it says "In-Progress". OK, doesn't look like it has shipped yet, so I call up to see if I can add a battery. I'm told that my order has shipped, so 15 minutes later I order a battery in a separate order.
- Friday January 25th, the order status says the battery order is "Complete" whereas the adapter is still "In-Progress". Hmmm ... odd
- Saturday January 26th, battery arrives. Hmmm ... odd
- Monday January 28th I call again. This time I'm told the adapter is on backorder. I inform the lady that on Thursday I was told the order shipped. I get put on hold for 10 minutes while the lady checks. Comes back and asks for my number. Says she'll look into it more and call me back.
- Thursday January 30th, no call yet. So I call back. Lady checks, comes back and says "oh ... umm ... the 2-in-1 adapter has been discontinued". What the heck?!? But she says that they'll cancel and I can order something right now and get free shipping ... gee ... thanks. I don't want to order anything else.
How, in less than 1 week, does my order go from shipped, to backordered, to discontinued?!? This is their own product and they don't know if they still make it or not?!? And why did I have to call them to find this out, why didn't they inform me about this? Was my order going to be pending forever until I finally called them?
Best part, I just checked their website and it says the 2-in-1 adapter for the Blackberry is IN STOCK! But on the phone they tell me it's been discontinued.
I should have asked for free shipping on my battery for so much misinformation and poor communication. Terrible ... just terrible.