I bought a new bb and am using the program in DM to save my bb data so i can transfer to the new one. the back up has been going for over 90 minutesd. i think something is wrong. i have attached the screen shot.
Sounds like the application is stuck, Reboot your PC, plug in your blackberry again and restart the process. Try not to use any applications in the background on your PC and just let it do it's thing. I have had this happen before.