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Old 09-30-2009, 02:43 PM   #1
ahpitre
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Default Enterprise Activation - password issues

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I have a BB Curve 8900. All of the sudden I have an Icon that's named Enterprise Activation, when clicked it says "A Key Regenaration request is in progress...". What is this? My BB is personal (I bought with my own personal plan, it's not payed by my employer, nor does it have BES). I also noticed that I cannot remove the password (something I could do previously) and Icon appears next to the word Enabled (Options - Password screen).

O the previous restart (done because I removed a program) message displayed "Enterprise..." (can't remember the entire message). Restarted again but this message is gone.
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Old 09-30-2009, 02:55 PM   #2
JSanders
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Did you buy the device used?

Options > Security > General Settings > at the bottom, any policy name listed above or below **services**?
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Old 10-01-2009, 07:23 AM   #3
ahpitre
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No. I bought this phone new, from AT&T, and it's a personal phone, not a Company paid phone. Strange thing is that it worked OK until a couple of days ago. I could enable/disable password, and I did not have a Enterprise Activation Icon.

I do use BB Desktop Manager 5.0 to Sync. my BB with my Outlook Hotmail account, to backup, upload pictures, music, etc. Sync. takes place in my Work laptop, which has security certificates for loggin into the Domain, Exchange email, and VPN. Is it posible that some of these certificates might have caused this? Where I work there are users with company paid BB and they use BES.
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Old 10-01-2009, 07:25 AM   #4
penguin3107
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Quote:
Originally Posted by ahpitre View Post
I do use BB Desktop Manager 5.0 to Sync. my BB with my Outlook Hotmail account, to backup, upload pictures, music, etc. Sync. takes place in my Work laptop, which has security certificates for loggin into the Domain, Exchange email, and VPN.
Did you install BB Desktop Manager using the BlackBerry Redirector or BlackBerry Enterprise options?
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Old 10-01-2009, 07:26 AM   #5
juwaack68
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Has your device been added to the BES at work? Do you have an Enterprise (BES) BlackBerry data plan on your line, or is it a BIS (personal) only BB data plan?
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Old 10-01-2009, 09:13 AM   #6
ahpitre
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Join Date: Aug 2009
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My Plan is a personal plan. When I installed Desktop manager I did not select BES. Deskto Manager and my phone have been working OK, for over a month. This issue with my phone has occured during the last week, in which I added a couple of themes, and Sync. a couple of times using Desktop manager. Don't have an idea of whats going on. Any suggestions are welcomed.

Last edited by ahpitre; 10-01-2009 at 09:27 AM..
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