Hi everyone!
I have a 8703e for Verizon. I'm trying to upgrade it from v4.1 to v4.2. I went to the Verizon website and downloaded the device update and the device manager. I installed both packages as told. When I connect my blackberry to the computer, the Device Manager client says 'Waiting.' But after a while the program freezes. I figured the program is doing something, so I let it run for an hour. When I come back it still says 'Waiting.' Could someone please help me out on this?
-ryan
Alright. The desktop manager connects with my blackberry but it just says 'working' and won't do anything else. Its been stuck at working for about 45 minutes.
Nevermind. After playing with it for a few minutes. It works! Thanks everyone!
Last edited by rcalter53; 07-18-2008 at 11:49 AM..
Reason: error
Alright one more thing sorry. It seems when I'm in the Upgrade Wizard. It gets stuck at the turning device radio off. Its been like this for an hour now...please help
Ryan, let me suggest two simply things. Unplug the USB from the BB, close down the PC, reboot it. Do the same on the BB... remove the battery while powered on, remove battery, replace reboot.
Now, try all again -->> plyug in the BB to the USB, Open DM, begin upgrade process... etc.