submitted a complaint to customer relation against verizon, got my self out of contract without the penalty.
bought my self a 8800 from Tmo.
EDGE is slow but fast enough to download bb/google map, and GPS works flawlessly.
oh.. and i noticed the ringer volume is much stronger and louder than 8830.
i guess 8800 uses two speakers for the ringer not one like the 8830. (i may be wrong)
and on top of that, with the money i used to pay monthly to verizon, i got twice the minute, two 8800 for me and my girlfriend, both with unlimited data plan, and one insurance.
i'm happy with my tmo and problem solved.
now i need to sell this 8830 to someone else...who is willing to take this gps crippled crap.