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04-16-2005, 08:47 AM
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#1
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Thumbs Must Hurt
Join Date: Feb 2005
Location: Union, KY
Model: Curve
PIN: 31CFDFC8
Carrier: cincinnati bell
Posts: 133
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BB 7290 - Blue Tooth Stopped Working
Please Login to Remove!
Help, All of a sudden My Blue Tooth Stopped working.
I have a Jabra 250 Set I went to there websit on how to reset the device did that no luck, I removed the battery out of the BB and removed the Sim Card to do a hard reset. No luck.
After I removed the battery and Sim Card I noticed something when I turned it back on the icon for the Blue Tooth was gone, however it was still in the options.
Thoughts? Help??
I can still make calls but I have a $130 headset thats worthless without Blue Tooth :(
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04-16-2005, 09:10 AM
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#2
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BBF Moderator
Join Date: Mar 2005
Location: Northern California
Model: 9700
PIN: Agaboobie
Carrier: AT&T
Posts: 5,518
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Try to pair the device again
I noticed that when I took bblight 1.0 off my 7100 to add 1.82 or update it , I had to pair my M810 again. Hope that helps.
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04-16-2005, 10:04 PM
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#3
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Thumbs Must Hurt
Join Date: Feb 2005
Location: Union, KY
Model: Curve
PIN: 31CFDFC8
Carrier: cincinnati bell
Posts: 133
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Quote:
Originally Posted by Stinsonddog
I noticed that when I took bblight 1.0 off my 7100 to add 1.82 or update it , I had to pair my M810 again. Hope that helps.
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The Bad part is it doesn't even give me the option to pair it, its like it's just done for some reason?? I don't want to send it in for repair but why would the Blue Tooth just go out??
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04-17-2005, 02:03 AM
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#4
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Thumbs Must Hurt
Join Date: Feb 2005
Model: 9900
Carrier: ATT
Posts: 154
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Have you enabled bluetooth in the options menu?
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04-17-2005, 03:37 PM
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#5
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Thumbs Must Hurt
Join Date: Feb 2005
Location: Union, KY
Model: Curve
PIN: 31CFDFC8
Carrier: cincinnati bell
Posts: 133
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Quote:
Originally Posted by Workingmen
Have you enabled bluetooth in the options menu?
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Yup, But ever since I took thbe Batteyr out the icon just disappeared :(
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04-17-2005, 03:48 PM
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#6
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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The main menu icon disappears until you have a device successfully paired. Make sure it is enabled, and re-pair your device. The BT icon will reappear.
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04-17-2005, 08:31 PM
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#7
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Thumbs Must Hurt
Join Date: Feb 2005
Location: Union, KY
Model: Curve
PIN: 31CFDFC8
Carrier: cincinnati bell
Posts: 133
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No Dice, tried to re-pair the items The BB didn't find it
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04-20-2005, 11:30 AM
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#8
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Knows Where the Search Button Is
Join Date: Mar 2005
Posts: 40
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That exact same thing is happening to me. I have the 250 as well with a 7100t.
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04-20-2005, 11:33 AM
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#9
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Thumbs Must Hurt
Join Date: Feb 2005
Location: Union, KY
Model: Curve
PIN: 31CFDFC8
Carrier: cincinnati bell
Posts: 133
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Quote:
Originally Posted by liv2wrshp
That exact same thing is happening to me. I have the 250 as well with a 7100t.
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Any luck in geting it resolved? Was it ever fixed?
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04-20-2005, 09:02 PM
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#10
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New Member
Join Date: Apr 2005
Model: 7290
Posts: 1
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use your desktop manager and launch the application loader and reload OS. You can also try getting an update and trying the app loader as well.
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04-21-2005, 05:53 AM
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#11
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Thumbs Must Hurt
Join Date: Feb 2005
Location: Union, KY
Model: Curve
PIN: 31CFDFC8
Carrier: cincinnati bell
Posts: 133
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Quote:
Originally Posted by tankernut
use your desktop manager and launch the application loader and reload OS. You can also try getting an update and trying the app loader as well.
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I went into the Application Loader but there isn't anything to load, it reads the Java and then thats about it. No OS to load or individual compoents. Am I doing something wrong?
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04-21-2005, 10:54 AM
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#12
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Knows Where the Search Button Is
Join Date: Jan 2005
Location: Northern Kentucky
Model: 9530
OS: win XP
Carrier: Verizon
Posts: 33
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Try these steps:
How to pair the Bluetooth device with the Blackberry: a short tutorial.
1. Go to "Options" and click the wheel. Type a "b" and you should go to "Bluetooth" (if not, scroll and select "Bluetooth")
2. Click the wheel. It should read "Bluetooth: Disabled" at the top of the screen
3. Click the wheel and select "Enable Bluetooth"
4. Turn on the Bluetooth headset and be sure that it is in "pairing mode" (each device is different, so please refer to the included instructions)
5. Click the wheel and select "Add Device"
6. A screen will appear with a bar showing "Searching for Devices"
7. When it finds the headset the name of the headset device will appear on the screen.
8. Authenticate the headset device by typing the passkey.
9. Select the named device and click the wheel. Confirm that it is "Connected", if not click the wheel to "Connect"
10. Select the device and click the wheel again. Scroll to "Device properties"
11. Scroll to "Trusted?: and hit the space key until it shows "Yes"
12. Scroll to Encryption and hit the space key until it shows "Enabled"
13. Click the wheel and select "Save"
14. Select the device, click the wheel and select "Options"
15 Scroll to "Discoverable" and hit the space bar to show "No"
(IMPORTANT: this prevents other Bluetooth devices from "discovering" and your headset)
16. Select "Save"
17. Click the escape button twice to return to the home screen
Also - once enabled, a Bluetooth icon should appear on the home screen of the Blackberry that will allow the user to turn it off and/or on. There will also be an additional icon that appears on the top right had screen of the Blackberry that looks like a miniature version of the Bluetooth icon (same one from the main screen - to the right of it will be two little icons that look like this ---> "< >" , which means that the device is connected to the selected Bluetooth headset.
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04-27-2005, 09:15 PM
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#13
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Thumbs Must Hurt
Join Date: Feb 2005
Location: Union, KY
Model: Curve
PIN: 31CFDFC8
Carrier: cincinnati bell
Posts: 133
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Quote:
Originally Posted by rdalemercer
How to pair the Bluetooth device with the Blackberry: a short tutorial.
1. Go to "Options" and click the wheel. Type a "b" and you should go to "Bluetooth" (if not, scroll and select "Bluetooth")
2. Click the wheel. It should read "Bluetooth: Disabled" at the top of the screen
3. Click the wheel and select "Enable Bluetooth"
4. Turn on the Bluetooth headset and be sure that it is in "pairing mode" (each device is different, so please refer to the included instructions)
5. Click the wheel and select "Add Device"
6. A screen will appear with a bar showing "Searching for Devices"
7. When it finds the headset the name of the headset device will appear on the screen.
8. Authenticate the headset device by typing the passkey.
9. Select the named device and click the wheel. Confirm that it is "Connected", if not click the wheel to "Connect"
10. Select the device and click the wheel again. Scroll to "Device properties"
11. Scroll to "Trusted?: and hit the space key until it shows "Yes"
12. Scroll to Encryption and hit the space key until it shows "Enabled"
13. Click the wheel and select "Save"
14. Select the device, click the wheel and select "Options"
15 Scroll to "Discoverable" and hit the space bar to show "No"
(IMPORTANT: this prevents other Bluetooth devices from "discovering" and your headset)
16. Select "Save"
17. Click the escape button twice to return to the home screen
Also - once enabled, a Bluetooth icon should appear on the home screen of the Blackberry that will allow the user to turn it off and/or on. There will also be an additional icon that appears on the top right had screen of the Blackberry that looks like a miniature version of the Bluetooth icon (same one from the main screen - to the right of it will be two little icons that look like this ---> "< >" , which means that the device is connected to the selected Bluetooth headset.
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Did these instructions MULTIPLE times. Blue Tooth is enabled, however when I search for the headset, I don't find a thing.
The wierd part is the icon is missing from the home screen with the rest of the icons. I miss my Blue Tooth :( Please help
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04-29-2005, 06:28 AM
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#14
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Knows Where the Search Button Is
Join Date: Jan 2005
Location: Northern Kentucky
Model: 9530
OS: win XP
Carrier: Verizon
Posts: 33
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"IF" the bluetooth headset is in PAIRING mode (please confirm which method your headset uses to go into pairing mode - some are quite difficult to tell *when* or *if* they are actually in pairing mode) ----> then the BB should find it in step 6~7.
I have a couple of additional thoughts:
1) Use the search function (steps 1 ~ 6) and use a *different* Bluetooth headset. Borrow one from a firend. If that works - then your Bluetooth headset is broken - which, obviously, would prevent you from pairing it.
2) I'm sure that you have already done this, but try "re-booting" your BB by holding down the half moon key while pressing the CAP and DEL key (then let go). Your red alert light will stay on while you see an hourglass icon revolving on your home screen until it re-boots completely.
3) For whatever reason, you may need to reload your software. Check other places on this forum for how to do that.
About the ICON: It will NOT show up until you have paired your BB with a Bluetooth headset. at that time, it will "magically" appear on your home screen.
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05-06-2005, 11:00 PM
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#15
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Thumbs Must Hurt
Join Date: May 2005
Location: Calgary
Model: 9000
OS: WB 8.2
Carrier: Bell
Posts: 126
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Similar issue....
My BT was acting flaky tonight. I couldn't call up the "options" on BT, couldn't turn it off either.
I just powered it off, and re-powered. It's working again.
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09-06-2005, 08:19 PM
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#16
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New Member
Join Date: Sep 2005
Model: 7290
Posts: 1
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Celly, did you fix this? i'm currenty having the same issue.
thanks
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10-18-2005, 12:27 AM
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#17
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New Member
Join Date: Mar 2005
Posts: 7
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I am having a different issuemy bluetooth logo appears and it looks but my headset will not work. In the menu it does not show that I have any paired devices and it will not find any new ones on a search. If I turn the headset on, it shows the passkey entry real quick and then it dissapears.
any suggestions?
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10-27-2005, 11:34 AM
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#18
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New Member
Join Date: Oct 2005
Model: 7100g
Posts: 1
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me too!
My bluetooth icon dissapeared as well! I have enable it and tried searching, but it will not find anything. Tried to re-load the OS but no luck there either. Any advice?
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10-27-2005, 12:00 PM
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#19
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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It does not appear until you successfully pair to the device. If you don't pair, no icon.
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11-01-2005, 05:41 PM
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#20
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New Member
Join Date: Nov 2005
Model: 7290
Posts: 2
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No Bluetooth Help
I had the exact same thing happen to my 7290.
I contacted tech support (Rogers Wireless - Canada) and they told me to upgrade to OS 4 to fix the bug. I did, and it worked. It has been about 6 weeks since the fix and no problems anymore.
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