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02-21-2007, 12:59 PM
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#1
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Thumbs Must Hurt
Join Date: Jul 2005
Location: Boston, MA
Model: 8800g
Carrier: verizon
Posts: 61
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RIM has now provided a hot fix (Hot Fix #3) for 4.0.6 that must be applied
Please Login to Remove!
Not sure if this has been posted yet, but this is for Domino BES users. If you upgraded to BES 4.0.6, you will need to do some further updates.
Link to DST page
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Senior Blackberry Support Administrator
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02-21-2007, 10:11 PM
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#2
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Retired BlackBerryForums.com Moderator
Join Date: Oct 2005
Location: Columbus, OH
Model: 9700
OS: SID 6.7
Carrier: AT&T
Posts: 4,455
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haha! Looks like there is now Hot Fix 4.
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IMPORTANT! RIM will be providing a hot fix (Hot Fix #4) for 4.0.6 that must be applied. This hotfix is currently unavailable but planned for release by February 23 2007.
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I only laugh because otherwise I would cry. |
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02-22-2007, 09:43 AM
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#3
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Knows Where the Search Button Is
Join Date: Feb 2006
Model: 8100t
Carrier: tmobile
Posts: 45
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This is what I was told by rim.
The patch has been pulled due to one of the services using much cpu resources than expected. RIM recommends if you havent already installed to NOT install it. They will be rereleasing the tweaked HF3 later today or tomorrow.
This is an important HF since it fixes these 3 biggies from SP6.
*SDR 120267 In BlackBerry Enterprise Server Version 4.0. SP6, if message redirection to the BlackBerry device was turned on, when a user
created an email message in IBM Lotus Notes® and then saved the email message as a draft before sending it, the message did
not synchronize with the BlackBerry device.
In BlackBerry Enterprise Server Version 4.0 SP6 HF3 and later, this issue is resolved.
*SDR 119005 In BlackBerry Enterprise Server Version 4.0 SP6, if the BlackBerry Enterprise Server was restarted, previously queued messages
were not delivered to BlackBerry devices.
In BlackBerry Enterprise Server Version 4.0 SP6 HF3 and later, this issue is resolved.
*SDR 118860 In BlackBerry Enterprise Server Version 4.0 SP6, if a large number of documents were found in a userxxx8217;s mail file, the BlackBerry
Enterprise Server would take a long time to process the documents.
In BlackBerry Enterprise Server Version 4.0 SP6 HF3 and later, this issue is resolved.
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02-22-2007, 09:52 AM
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#4
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Wireless Sith Lord
Join Date: Jan 2007
Location: Online
Model: iOS 6
Carrier: Verizon x2
Posts: 1,458
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Quote:
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Originally Posted by d_fisher
haha! Looks like there is now Hot Fix 4.
I only laugh because otherwise I would cry.
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OMG! ARE YOU FREAKIN' KIDDING ME!? RIM, W.T.H. ARE YOU DOING?
This is absolutely insane.
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6-Time BlackBerry World Champion (2007-2012)
BlackBerry® Certified Support Specialist v5.0
BlackBerry® Certified System Administrator v5.0
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02-22-2007, 11:35 AM
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#5
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Knows Where the Search Button Is
Join Date: Dec 2005
Location: Mississauga, Ontario, Canada
Model: 8700
Carrier: Cingular
Posts: 42
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Just finished applying SP6 and HF3 on Tuesday monring, now I have to do another one... No wonder I am drinking so much lately.
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02-22-2007, 12:28 PM
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#6
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CrackBerry Addict
Join Date: May 2005
Model: 8900
Carrier: T-Mobile
Posts: 560
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I just got approval from our Change Control committee to apply HF3 to three servers and now it is pulled. Yay!
bkmrk7: Are you seeing the processor issue? I may just go ahead and install it anyway since the big issue for us is the loss of queued messages on restart.
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02-22-2007, 02:39 PM
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#7
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Knows Where the Search Button Is
Join Date: Feb 2006
Model: 8100t
Carrier: tmobile
Posts: 45
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Hot Fix 4 should be on the web page tomorrow morning according to my RIM contact.
I believe there is something bigger to HF 3 because RIM would not pull a HF from download if it was something as simple as they tried to market it as.
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02-22-2007, 03:00 PM
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#8
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Knows Where the Search Button Is
Join Date: Dec 2005
Location: Mississauga, Ontario, Canada
Model: 8700
Carrier: Cingular
Posts: 42
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Quote:
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Originally Posted by mahoward
I just got approval from our Change Control committee to apply HF3 to three servers and now it is pulled. Yay!
bkmrk7: Are you seeing the processor issue? I may just go ahead and install it anyway since the big issue for us is the loss of queued messages on restart.
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No issues to date. Haven't spent a lot of time tracking the processor, but it is running the same as it was pre-SP / HF application. Have been quite happy with the performance. All is good so far.
The install went smooth. Came back up and started pushing mail to the devices in 12 minutes after the domino service started which is a very fast start up, usually 20-30 minutes.
90 users - BES 4.0.6 SP3 HF3 - W2K - Domino 6.5.3 |
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02-23-2007, 09:36 AM
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#9
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CrackBerry Addict
Join Date: Sep 2005
Location: Boston, MA
Model: 9800
OS: 6.0.0.246
Carrier: AT&T
Posts: 852
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not seeing HF4 on blackberry.com yet
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-Chris
Domino 7.0.3/BES 4.1.6 on w2k3 sp2
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02-23-2007, 05:45 PM
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#10
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Knows Where the Search Button Is
Join Date: Apr 2006
Model: 8700g
Carrier: T-Mobile
Posts: 31
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Patch still not available...
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02-23-2007, 05:51 PM
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#11
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CrackBerry Addict
Join Date: May 2005
Model: 8900
Carrier: T-Mobile
Posts: 560
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If we have all other components updated, i.e. SQL table, device code, Domino, etc., do we still need to install 4.0.6 HF4 for DST to be fixed? I am on hold asking RIM but maybe one of you knows.
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BESX 4.1.7 on Exchange 2003: 65 Devices
BESX 5.0.3 on Exchange 2003: 2007 Devices
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02-23-2007, 11:41 PM
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#12
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New Member
Join Date: Mar 2005
Model: 8700c
Carrier: AT&T
Posts: 1
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HF4 is available for download on RIM's website now.
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02-23-2007, 11:53 PM
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#13
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BlackBerry Extraordinaire
Join Date: Aug 2006
Location: San Antonio, TX
Model: 9930
OS: 7.1
PIN: 3319688F
Carrier: Verizon
Posts: 2,178
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Quote:
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Originally Posted by Zharin
Not sure if this has been posted yet, but this is for Domino BES users. If you upgraded to BES 4.0.6, you will need to do some further updates.
Link to DST page |
lol nice avatar |
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02-25-2007, 09:16 PM
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#14
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New Member
Join Date: Feb 2007
Model: 8703e
Carrier: VZW
Posts: 5
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4.0.6 HF3 (4.0.6.21) fixes problems where meetings created on the BlackBerry show up properly in the Notes client view but improperly once the document is opened.
4.0.6 HF4 (4.0.6.22) fixes an extremely rare issue where the mail servers' CPU can be tapped out to 100% if several hundred documents need to wireless synchronize with the handheld for several hundred users.
There is a registry hack that can be employed as a workaround for those of you with ardious change management processes when applying software to your BES. We're recommending that customers move aggressively to HF4 but I don't think it's a risk if you have to wait 4-5 days.
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02-26-2007, 09:06 AM
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#15
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Knows Where the Search Button Is
Join Date: Feb 2006
Model: 8100t
Carrier: tmobile
Posts: 45
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This is why HF3 was pulled. This would have been a very bad thing in our environment.
SDR 121106 After you install BlackBerry Enterprise Server Version 4.0.6 Hotfix 3, the processor usage of the mail server that hosts the users’ mail files increases when the BlackBerry Enterprise Server processes messages.
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02-26-2007, 12:19 PM
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#16
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CrackBerry Addict
Join Date: May 2005
Model: 8900
Carrier: T-Mobile
Posts: 560
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OK, I don't get it. Somebody help me out here. Here is the issue workaround on HF3:
In the Registry Editor, change the MaxMessagesPerWRP DWORD value to 500. This may help decrease the load on the IBM Lotus Domino messaging server by reducing the frequency of the folder level message slicing.
But, I have now installed HF4, and here is what I see in my log file:
02/26/2007 11:04:20 AM MaxMessagesPerWRP = 0, MaxItemsPerWRP = 100
So now that MaxMessagesPerWRP is set to 0, I assume that means unlimited, will that cause any issues? Will the MaxItemsPerWRP=100 cause any issues?
I wanted the DST fix but am wary of these other deep architectural changes running on my large systems.
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BESX 4.1.7 on Exchange 2003: 65 Devices
BESX 5.0.3 on Exchange 2003: 2007 Devices
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02-26-2007, 02:54 PM
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#17
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Knows Where the Search Button Is
Join Date: Apr 2006
Model: 8700g
Carrier: T-Mobile
Posts: 31
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Quote:
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Originally Posted by mahoward
OK, I don't get it. Somebody help me out here. Here is the issue workaround on HF3:
In the Registry Editor, change the MaxMessagesPerWRP DWORD value to 500. This may help decrease the load on the IBM Lotus Domino messaging server by reducing the frequency of the folder level message slicing.
But, I have now installed HF4, and here is what I see in my log file:
02/26/2007 11:04:20 AM MaxMessagesPerWRP = 0, MaxItemsPerWRP = 100
So now that MaxMessagesPerWRP is set to 0, I assume that means unlimited, will that cause any issues? Will the MaxItemsPerWRP=100 cause any issues?
I wanted the DST fix but am wary of these other deep architectural changes running on my large systems.
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The release notes said to remove the registry key before applying the patch. I am assuming the hotfix fixed the problem causing the excess CPU usage and reset that key to 0. |
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