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11-11-2009, 09:29 AM
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#1
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New Member
Join Date: Nov 2009
Model: 8520
PIN: N/A
Carrier: personal
Posts: 11
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My BB is stuck in a white loading screen, need help please?
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My BlackBerry 8520 was working for a day ago, but now when i turn it on there is only a white screen with something in a shame of a square clock.
When I reject the battery and reset it. The red light flashes few times, and then it show's me the white screen with the clock/timer thing.
There is another problem because I'm not sure which BlackBerry Desktop I should use, if it matters.
I hope anyone would like to help me.
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11-11-2009, 02:52 PM
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#2
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BlackBerry Extraordinaire
Join Date: Nov 2009
Location: British Columbia
Model: 8520
OS: 5.0.0.509
PIN: N/A
Carrier: Rogers
Posts: 2,021
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How long have you waited for the clock to go away?
Mine does that as well, the first few times it would take awhile, a few min at least. Have you tried waiting it out? I know it sounds dumb, but I almost didn't because I felt like it was taking quite awhile, but I'm glad I did because it did start up after a bit.
Other than that, I'm not too sure.
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11-11-2009, 02:57 PM
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#3
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New Member
Join Date: Nov 2009
Model: 8520
PIN: N/A
Carrier: personal
Posts: 11
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not sure.
Quote:
Originally Posted by Noodle22
How long have you waited for the clock to go away?
Mine does that as well, the first few times it would take awhile, a few min at least. Have you tried waiting it out? I know it sounds dumb, but I almost didn't because I felt like it was taking quite awhile, but I'm glad I did because it did start up after a bit.
Other than that, I'm not too sure.
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Not sure, it is loading and loading, never stops. It's wierd, because it worked for a day ago, but is it working now for you? |
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11-11-2009, 03:06 PM
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#4
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Appleinator
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
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What did you do just before it happened the first time?
Did it get wet? Did you drop it? Did you load 3rd party apps? Update the OS?
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11-11-2009, 03:14 PM
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#5
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New Member
Join Date: Nov 2009
Model: 8520
PIN: N/A
Carrier: personal
Posts: 11
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I did
I didn't do that, i had it in my room, it didn't get damaged or something.
i was putting the SD card in (16giga) and sim, and battery and then it worked. but later that night it stopped, working. And i thought the battery was low, but now it won't let me even dial my pin code. it only shows this white screen.
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11-12-2009, 09:07 AM
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#6
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BlackBerry Extraordinaire
Join Date: Nov 2009
Location: British Columbia
Model: 8520
OS: 5.0.0.509
PIN: N/A
Carrier: Rogers
Posts: 2,021
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If you remove the sd card, does it work then?
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11-12-2009, 09:46 AM
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#7
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New Member
Join Date: Nov 2009
Model: 8520
PIN: N/A
Carrier: personal
Posts: 11
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Nope
Quote:
Originally Posted by Noodle22
If you remove the sd card, does it work then?
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No it doesn't help, I tried it now. |
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11-12-2009, 09:55 AM
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#8
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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If you connect it to your PC, does Desktop Manager detect the device?
Do you have a backup of your data?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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11-12-2009, 09:59 AM
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#9
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New Member
Join Date: Nov 2009
Model: 8520
PIN: N/A
Carrier: personal
Posts: 11
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Nope.
Quote:
Originally Posted by jsconyers
If you connect it to your PC, does Desktop Manager detect the device?
Do you have a backup of your data?
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I tried to connenct but there a windows which says "verify that your phone is connected before using this program" or something, and that is another thing that stops me.
But whne you say back up, i got musik pictures and that stuff on computer so doesn't matter if i loose that, but the program on the phone, will that be deleted if I am able to erase the phone memory? |
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11-12-2009, 10:07 AM
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#10
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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You contacts, SMS, email, settings, etc.
Have you ever created a backup using Desktop Manager?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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11-12-2009, 10:10 AM
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#11
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New Member
Join Date: Nov 2009
Model: 8520
PIN: N/A
Carrier: personal
Posts: 11
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not able to
Quote:
Originally Posted by jsconyers
You contacts, SMS, email, settings, etc.
Have you ever created a backup using Desktop Manager?
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I am not able to do that because i can't connect, says i am connected but it doesn't show up on the desktop because i can't do anything there because of the window that shows up.
I've tried to reinstall but doesn't work |
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11-12-2009, 10:13 AM
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#12
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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I am talking about before you ran into this issue. Not right at this moment.
http://www.blackberryforums.com/gene...ilanguage.html
Click that link, download the OS and then follow steps 1 and 2.
Once you've completed those steps, follow these steps:
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
Be patient as it may take multiple attempts before it connects.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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11-12-2009, 10:22 AM
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#13
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New Member
Join Date: Nov 2009
Model: 8520
PIN: N/A
Carrier: personal
Posts: 11
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Oki, but I haven't plugged it to the computer before it screwed up, I tried that when it got like this.
Going to try the thing you linked.
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11-12-2009, 10:25 AM
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#14
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Just a warning, that you will lose all of your data as you've never backed it up. However, you will have a working phone again.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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11-12-2009, 10:28 AM
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#15
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New Member
Join Date: Nov 2009
Model: 8520
PIN: N/A
Carrier: personal
Posts: 11
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I doesn't matter i don't got any messenges and that kind of stuff on it, and the contacts i got written on my computer.
But it doesn't afflict the Sim card? Like informastion
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11-12-2009, 10:30 AM
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#16
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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No, the SIM and media card will not be affected.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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11-12-2009, 10:38 AM
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#17
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New Member
Join Date: Nov 2009
Model: 8520
PIN: N/A
Carrier: personal
Posts: 11
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But does it matter which OS i use, because i think this you linked is for BB 9000 and that kind of version.
I got BB 8520. Do you think it may work anyway?
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11-12-2009, 10:40 AM
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#18
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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You need to use the OS for the 8520 which is what I posted above.
I just clicked to verify. At the top it says "Latest OS: 8520 4.6.1.465/4.6.1.314 (Multilanguage)"
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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11-12-2009, 10:42 AM
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#19
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New Member
Join Date: Nov 2009
Model: 8520
PIN: N/A
Carrier: personal
Posts: 11
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Okay. I'm gonna try now
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Thanks button.!!
