[geekboy]

Okay so I'm new to the whole blackberry scene and I know nothing. I have a Blackberry 7100x which I bought new off ebay and I have an o2 Sim Card on the 02 network (uk).

I know realise it isn't as simple as all that

So I called my service provider and they didn't seem to have a clue what I need to do either, big help there! Basically I want to be able to surf the web and receive emails.

1. Does this have to be done through m,y service provider or can a third party company provide this service, like the blackberry internet service?

2. Can I use it to syn with my desktop email client even if I don't use it to send emails via the radio network?

3. How in gods name do I transfer files to my blackberry with the usb data cable?

Thanks all

[EricaJ1074]

1) BlackBerry Internet Service or number 2.
2) If you have Outlook and are using a Hosted or non-hosted BlackBerry Enterprise Server account.
3) You can transfer apps, games and themes using the USB cable and Desktop Manager.

[geekboy]

and I'd be right in thinking that whether or not I used BIS or A hosted Blackberry server I also need a data plan which only my phone provider can supply?

If I use the desktop software without BIS or without a blackberry server I can still use the BB to sync emails off my pc from outlook client?

I have tried the above but can find any of my emailks on the device?

[BERDucky]

you can't sync your emails - either on BIS or BES

your phone provider needs to add a BlackBerry Data plan - i'm assuming your provider is O2

[geekboy]

That's right I'm with 02.

I should have looked into this before buying the handset but it was a bargin, lol

I just can't belive that I can't do anything without a data plan, and bis or bes. Even something as simple as copying my emails from my pc to the handset via usb, are these things good for anything!

I can't even transfer a .jpg file across via the usb cable. The only options I have in the software is to backup/restore or load an application.

[hbomb341]

Originally Posted by geekboy

and I'd be right in thinking that whether or not I used BIS or A hosted Blackberry server I also need a data plan which only my phone provider can supply?

Yes, No Blackberry Data Plan = Phone with PDA functions

Originally Posted by geekboy

If I use the desktop software without BIS or without a blackberry server I can still use the BB to sync emails off my pc from outlook client?

I havn't ever been able to do this and tried everything under the sun, I believe this is a secuirty feature. If you search this has been talk about before, a Colleague wrote a Java app that pulls the e-mail out of a Backup file from the Emulator but only works on export not import.

Originally Posted by geekboy

I have tried the above but can find any of my emailks on the device?

Look Above

[hbomb341]

Originally Posted by BERDucky

you can't sync your emails - either on BIS or BES

your phone provider needs to add a BlackBerry Data plan - i'm assuming your provider is O2

You could always use the Emulator and do Backup and Resotres from that to get App's and img's onto your Device. Kind of a work around but does work and a pain in the BUTT.

The Emulator takes time to setup but is a nice thing to play with. Some times I find myself loading my backup into it just to play or check stuff. Handy when you are on a plane or somewhere you can't have a cell phone.

[EricaJ1074]

To send a picture to your BB photo application, email it to your phone's address.

[DINide]

looks like another bb on ebay!

[hbomb341]

Originally Posted by DINide

looks like another bb on ebay!

Yep, but also people buying expensive shinny things with doing ANY RE”SEARCH”

[geekboy]

I couldn't agree more, I should have researched exactly what the blackberry had to offer. However, in all fairness it isn't a huge leap to assume I'd be able to sync my desktop email and use gprs to connect to the web (as I can do this on any other phone on the planet).

I can see now why blackberry has limited appeal and why windows enabled devices are the market leaders.

I'm expecting a phone call today from my mobile network provider about data services but last night I was told that they only offer business contracts for blackberry, as do most other UK providers.

Thanks for all the help guys.

[EricaJ1074]

I thought they had BIS plans.

[geekboy]

All I know is that the sales person I called yesterday advised me that the only way to connect a blackberry to the 02 network is via the business contracts department.

I just can't believe how much hassle this is going to be, lol It was meant to make my life easier

[hbomb341]

Originally Posted by geekboy

However, in all fairness it isn't a huge leap to assume I'd be able to sync my desktop email and use gprs to connect to the web (as I can do this on any other phone on the planet).

The Blackberry isn't a phone it is a PDA first then, oh ya you can make calls also; Not the other way around.