[ippy]

I have a 9700 bold and have a sms service set up with my bank.
Unfortunately I cannot receive these messages form the bank, who have assured me they are being sent. I noticed the Firewall on my handset is off but it has blocked a number of messages.
I wonder if these messages are the ones from my bank?
Is it possible for me to see these blocked messages somehow and put a filter or exception to allow them through if that sthe case.

Any help would be gratefully received.

[tsac]

Do you have a Blackberry Data plan with your carrier?

[ippy]

Yes, I have a full blackberry package.

[tsac]

Try pulling the battery while powered to reload the OS clean. If that does not work then I would call the carrier to make sure your account is configured correct.

[rambo47]

Some carriers block short-code SMS messages by default. That's what your bank will be sending you. You can call your carrier and ensure you're able to receive these messages. They'll make you swear on a stack of Bibles that you understand what you're doing, blah blah blah, but they'll do it.

Too often folks get these short-code SMS messages advertising "free this" or "free that" and if you respond at all, even to say "no", you've opted in to a $10/month service. Your bill comes and if you check it at all (many folks to not) you'll notice this charge. Getting it removed and opting back out is difficult as these scams are set up to be just barely legal but a b!$%&ch to quit. The carriers end up fielding tons of complaints by customers who don't understand what they've done and the carrier has to fix it. Often the carrier ends up eating the charge before eliminating it from your bill. Hence the embargo on short-code SMS.