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07-26-2010, 11:51 AM
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#1
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Thumbs Must Hurt
Join Date: Sep 2008
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 67
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Touch pad coating wearing off and loosing sensitivity
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I have had the phone for about 8-months and as of a month or two ago the coating on the touch pad has begun to wear off. As it is wearing off it seems to be slowly loosing its sensitivity, I have to make multiple finger swipes to get the cursor across the screen occasionally with the sensitivity turned all the way up.
Is anyone else having this issue?
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07-26-2010, 01:41 PM
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#2
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Talking BlackBerry Encyclopedia
Join Date: Jan 2010
Model: 9630
OS: 5.0.0.591
PIN: N/A
Carrier: TBayTEL
Posts: 269
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Have you tried cleaning it?
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07-26-2010, 01:46 PM
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#3
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BBF Moderator
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
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Also, as a bandaid to the problem you can also adjust the sensitivity. If its a hardware issue, and you are unable to get a replacement, check out Horizon Wireless who has helped many of our users.
Posted via BlackBerryForums.com Mobile
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07-26-2010, 04:45 PM
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#4
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Thumbs Must Hurt
Join Date: Sep 2008
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 67
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Cleaning has done nothing and the sensitivity is all the way up. I am going to get a replacement just trying to figure out if it's a common problem and going to happen again.
Posted via BlackBerryForums.com Mobile
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07-26-2010, 04:50 PM
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#5
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BlackBerry God
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
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There's a coating? Seriously? I don't see any kind of wear on my touchpad. I'm curious what OP is seeing/what it looks like.
Posted via BlackBerryForums.com Mobile
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07-26-2010, 07:34 PM
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#6
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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No wear on mine either and I've had it since Feb, I think. I use a really light touch on mine, though.
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07-26-2010, 07:36 PM
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#7
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Thumbs Must Hurt
Join Date: Sep 2008
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 67
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I'll post a pic when I get home. It's just getting worse.
Posted via BlackBerryForums.com Mobile
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07-26-2010, 08:51 PM
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#8
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Thumbs Must Hurt
Join Date: Sep 2008
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 67
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07-26-2010, 08:57 PM
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#9
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BlackBerry God
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
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Holy smokes! Your thumb did that? Are you playing brickbreaker 20 hours a day?
No kidding, I'm really surprised. My touch pad looks the same as when I took the new BlackBerry out of the box.
Posted via BlackBerryForums.com Mobile
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07-26-2010, 09:04 PM
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#10
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Same here.
Are you using any kind of holster? If so, what kind? Does it rub on that trackpad?
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07-26-2010, 09:09 PM
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#11
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Do you use your fingernail on it?
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07-27-2010, 08:37 AM
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#12
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Talking BlackBerry Encyclopedia
Join Date: Jan 2008
Location: Campbell CA.
Model: 9700
OS: 6.0.0.424
Carrier: AT&T
Posts: 294
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do you use sand paper on it?
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07-27-2010, 11:58 AM
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#13
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Knows Where the Search Button Is
Join Date: Aug 2005
Location: Western Canada
Model: 9800
Carrier: Rogers
Posts: 19
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WTF...do you secrete acid from your pores?
Seriously, that's unreal.
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07-28-2010, 02:45 PM
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#14
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Thumbs Must Hurt
Join Date: Sep 2008
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 67
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Ha, I don't game on it but do use it quite a bit, I wouldn't say an out of the ordinary amount though.
I also only use my thumb on the pad and no holster. Maybe it is my work hardened hands...who knows. I'm hoping it is a defective batch.
Last edited by eyebrowski; 07-28-2010 at 02:47 PM..
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07-28-2010, 03:09 PM
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#15
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BlackBerry God
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
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Post an update when you figure it out.
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07-28-2010, 06:13 PM
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#16
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Thumbs Must Hurt
Join Date: May 2010
Location: Alberta
Model: 9700
OS: 6.0.0.358
PIN: NUMBER.
Carrier: TELUS
Posts: 80
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If no holster, could it be rubbing against a pocket (or wherever you keep it normally)?
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07-29-2010, 04:49 AM
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#17
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Talking BlackBerry Encyclopedia
Join Date: Jun 2007
Model: 9700
OS: 5.x.x.x
PIN: N/A
Carrier: AT&T
Posts: 394
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Are you sure that's not something on it instead of something wearing off? To be wearing off it would seem it must be painted or coated and it appears to be just solid plastic.
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07-29-2010, 05:50 AM
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#18
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Thumbs Must Hurt
Join Date: Sep 2008
Model: 9700
OS: 5.0.0.405
PIN: N/A
Carrier: AT&T
Posts: 67
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No other areas show any signs of wear I think it's fairly unlikely that it is from me pocket.
I'm an ME and work in plastics, it is definitely a coating.
Posted via BlackBerryForums.com Mobile
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07-29-2010, 06:54 AM
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#19
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BBF Moderator
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
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As far as pocket issue, I leave my phone in my pocket and never had an issue with touchpad. Just return it.
Posted via BlackBerryForums.com Mobile
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