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Old 09-13-2011, 09:45 AM   #1
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Default Random Crash & Reboot/Reset

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My 9900 randomly crashes and reboots itself often...probably 1x-2x per day!

I have already reinstalled the OS...any other suggestions?

So far this product is disappointing.
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Old 09-13-2011, 12:48 PM   #2
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Default Re: Random Crash & Reboot/Reset

Interesting. What third party applications do you have installed.
Perhaps there is a problem with the microSD card, which has been known to cause some issues. Try and run without it for a day...
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Old 11-09-2011, 12:29 PM   #3
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Default Re: Random Crash & Reboot/Reset

I've had this phone for two and a half months now. I never had this happen to me. Now, it has happened to me twice in the past day for the first time. I have not installed any third party apps. except for Google Maps which I downloaded the first day I got the phone. I've had the same memory card since day one, and I'm still on the original OS deployed with the phone when I bought it (.254). Maybe one of the appworld updates (like for BBM or appworld) - but then again, I haven't updated anything from appworld in a few weeks. Why now?

I'm stumped...!
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Old 11-09-2011, 02:27 PM   #4
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Default Re: Random Crash & Reboot/Reset

You should do a full device wipe and reinstall, restoring only what you really need. You probably have some corrupted data that's causing this. I do wipes every month or so and don't have issues. I do it on my PC's as well, albeit not as often.
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Old 11-09-2011, 02:29 PM   #5
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Default Re: Random Crash & Reboot/Reset

Please note that the thread is almost two months old and was reawakened today.
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Old 11-09-2011, 03:41 PM   #6
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Default Re: Random Crash & Reboot/Reset

Quote:
Originally Posted by stevew View Post
You should do a full device wipe and reinstall, restoring only what you really need. You probably have some corrupted data that's causing this. I do wipes every month or so and don't have issues. I do it on my PC's as well, albeit not as often.
Thanks. I'll see if it continues and if so, I'll give that a shot. I'll do the JL_CMDR method to do the wipe.

(NJBB>>> Why start a new thread when it's the same issue? I don't like duplicate threads myself and try to at least search for a prior issue/solution first.]
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Old 11-09-2011, 04:04 PM   #7
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Default Re: Random Crash & Reboot/Reset

Also just because you have had the same memory card since you got the phone does not mean it hasn't gone bad. You should still try using the phone with out it.
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Old 11-09-2011, 04:12 PM   #8
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Default Re: Random Crash & Reboot/Reset

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Also just because you have had the same memory card since you got the phone does not mean it hasn't gone bad. You should still try using the phone with out it.
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Good point. I have added and removed several things on that card and if I find that to be the culprit, then I will try and reformat it first and then replace it if need be.

-Thanks.
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Old 11-09-2011, 10:11 PM   #9
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Default Re: Random Crash & Reboot/Reset

He's being Green NJB. He's doing his thing to save the environment!!!
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