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Old 05-28-2008, 03:50 PM   #1
7100simpleisbetter
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Default 8320 UMA Issue Possible Fix

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All,

I found this on BlackBerry Free in the posts so don't blame me if it doesn't work but here is a suggested fix for the 8320 UMA issues. I have not tried the fix as I am using an 8100 but thought I would post this for those of you having the problem since I stumbled across it. If you try these steps and they fix the problem please let everyone know so it can be confirmed or not. I am not posting a link to the actual blog entry because it has all the links to the beta OS and posting those links are a no no here so just check them out at BlackBerry Free and look for information about the betas and you will find this information.

HotSpot @Home (UMA) Troubleshooting

If you recently restored data from your previous BlackBerry® smartphone to your new BlackBerry® Curve™ 8320 smartphone, HotSpot @Home (UMA) might not work as expected and your device may not be able to make a UMA connection. In this case, you won’t be able to make voice calls over Wi-Fi, and you won’t see “UMA” displayed on the home screen. To resolve this issue follow the instructions below to install new root and trust certificates. Here are additional ways to determine if your device has this problem.


Instructions:

• When you are prompted, click OK and Yes.
• When you are prompted to enter a password, type "blackberry".

1. To install the root certificate:
• Click Install Root Certificate.
• Next, click the "Import" button and follow the instructions on the screen. When prompted, choose to trust the certificate.
• When complete, and you only see a "View" button on the screen, press the Escape key to return to this page.

2. To install the trust certificate:
• Click Install Trust Certificate.
• Next, click the "Import" button and follow the instructions on the screen.
• When complete, and you only see a "View" button on the screen, press the Escape key to return to this page.

3. Remove and reinsert the battery to reset your device.

Please note: To avoid this problem in the future, if you need to restore from a backup of an older BlackBerry device, use Advanced Backup and Restore, and de-select the “Handheld Key Store” and “Trusted Key Store” databases.

Hope this works.

Sibion
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Old 05-28-2008, 06:04 PM   #2
dietcoke
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doesn't work.. tried it on .37
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Old 05-28-2008, 06:07 PM   #3
7100simpleisbetter
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Thanks for letting us know. I was curious when I saw the issues and noticed the post on BlackBerry Free. Seemed almost too good to be true. Any other try this out to have it fail?
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Old 05-28-2008, 06:36 PM   #4
Rep2369
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Tried it as well. No go. Gonna have to downgrade, need my UMA, main reason I got the 8320. Had to give it a go, no luck. Have not had UMA at all since installing it
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Old 05-28-2008, 07:31 PM   #5
NJBlackBerry
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That post was from when the 8320 first came out. If you upgraded from another BB (using the Switch Device Wizard) the new certificates were not properly applied.

And (to beat a dead horse) it doesn't work with .37

Unfortunately.
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Old 05-28-2008, 08:30 PM   #6
HaTaX
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There is a fix for 4.5 UMA that's been quietly making the rounds in the forums here.... Revert back to a version where it worked! Can't have your cake and eat it too with beta OSes unfortunately.....
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Old 01-25-2009, 11:04 AM   #7
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Hey,

sorry to bring up an old thread -- just needed to know what version of the OS has the UMA. i upgraded and lost it. Any help is appreciated!

Last edited by uptuse; 01-25-2009 at 11:15 AM..
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Old 01-25-2009, 03:02 PM   #8
HaTaX
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This is an old thread... I don't think UMA has been a problem on the 8320 for quite a while. If you grabbed the latest officially available 4.5.0.124 that's out there for the 8320 you should have no problems. Check the 83XX threads for a link.
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Old 01-25-2009, 04:27 PM   #9
John Clark
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Agreed. There haven't been any issues with UMA since the old 4.5.0.37.
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