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01-18-2009, 06:23 PM
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#1
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Knows Where the Search Button Is
Join Date: Jan 2009
Location: Wiltshire, UK
Model: 9000
OS: 4.6.0.162
PIN: 25618CB9
Carrier: Vodafone UK
Posts: 31
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WiFi Problems!!!!!!!!
Please Login to Remove!
Ok, so, I got my BB Bold yesterday, It was working fine, I updates the OS to 4.6.0.162.
Wifi was working fine this morning at home, I have a BT Homehub.
Now when i try to connect, it find the router then says "Failed to obtain an IP Address" and im like WTF, i've re-sent the service books, I'm connected to their server, I've registered my BB, everything else works perfect.. Except WIFI, i just have a grey logo on my screen, and it wont connect to my BB!
HELP!!!!!!!
WIFI DIAGNOSTICS:
Profile: BTHOMEHUB-214
SSID: Same as above
APMAC Address: 00:18:f6:92:AD:0B
Security Type: WEP
Local IP Address: None
Signal Level: -69dBm
Connection Data Rate: 48Mbps
Status: Asociating with Network... / DHCP Server is Unreachable
__________________
If you don't like someone, try walking a mile in their shoes. If you still don't like them, at least you're a mile away and you have their shoes.
Last edited by SeanK89; 01-18-2009 at 06:33 PM..
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01-18-2009, 06:36 PM
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#2
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BlackBerry Mensa
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
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I had that when I first tried to connect, turn the router off, wait 30 secs-1min, and turn back on and try.
have a look at you routers security log and see what it says. it would log any attempts the bold makes to connect.
also see if changing to WPA using a pre-shared key on TKIP works.
it would appear people are having similiar issues, and I think most of them are on WEP.
Im not, so trying WPA might help.
__________________
~Midnight Draven
"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Last edited by MidnightDraven; 01-18-2009 at 06:37 PM..
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01-18-2009, 06:37 PM
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#3
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Knows Where the Search Button Is
Join Date: Jan 2009
Location: Wiltshire, UK
Model: 9000
OS: 4.6.0.162
PIN: 25618CB9
Carrier: Vodafone UK
Posts: 31
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How do i see the Security log of a BT HOME HUB?
__________________
If you don't like someone, try walking a mile in their shoes. If you still don't like them, at least you're a mile away and you have their shoes.
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01-18-2009, 06:46 PM
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#4
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BlackBerry Mensa
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
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hmm, not sure about it, try going to a webpage and typing in the default address of 192.168.1.1. This usually brings up the router page. and somewhere will display the security log.
not all routers use the 192.168.1.1 page. from googling it it seems that the BT home hub uses this: 192.168.1.254.
it will then let you log in, (which if you havent changed should be the default) and it may be called event log instead of security log.
you can also change the WEP to WPA on that page.
__________________
~Midnight Draven
"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
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01-18-2009, 06:55 PM
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#5
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Knows Where the Search Button Is
Join Date: Jan 2009
Location: Wiltshire, UK
Model: 9000
OS: 4.6.0.162
PIN: 25618CB9
Carrier: Vodafone UK
Posts: 31
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YAYYYY!!!! I fixed it 
After about an hours of playing with the settings, all it needed was a Router Reset
TY Anyway!
__________________
If you don't like someone, try walking a mile in their shoes. If you still don't like them, at least you're a mile away and you have their shoes.
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01-18-2009, 06:57 PM
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#6
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BlackBerry Mensa
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
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no problems. DCHP server unreachable messages always mean that the router is just not letting it connect and so needs to be reset so they know what they are supposed to be doing lol.
__________________
~Midnight Draven
"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
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01-18-2009, 06:59 PM
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#7
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Knows Where the Search Button Is
Join Date: Jan 2009
Location: Wiltshire, UK
Model: 9000
OS: 4.6.0.162
PIN: 25618CB9
Carrier: Vodafone UK
Posts: 31
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Hmm, ok maybe not, its now connected to my homehub, but still grey logo......... and not and X or a "Tick" but a "-" NExt to it
__________________
If you don't like someone, try walking a mile in their shoes. If you still don't like them, at least you're a mile away and you have their shoes.
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01-18-2009, 07:09 PM
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#8
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Knows Where the Search Button Is
Join Date: Jan 2009
Location: Wiltshire, UK
Model: 9000
OS: 4.6.0.162
PIN: 25618CB9
Carrier: Vodafone UK
Posts: 31
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All fixed, Just ran a Diagnostic test an hey presto
__________________
If you don't like someone, try walking a mile in their shoes. If you still don't like them, at least you're a mile away and you have their shoes.
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04-01-2009, 06:11 AM
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#9
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Knows Where the Search Button Is
Join Date: Mar 2008
Model: 9000
OS: 5.0
PIN: N/A
Carrier: Three Australia
Posts: 42
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I have run mine on 100 different wifi access points and can never get my Wifi logo off grey  |
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04-01-2009, 06:54 AM
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#10
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BlackBerry Extraordinaire
Join Date: Feb 2005
Location: SE PA.
Model: 9800
OS: 4.6.0.304
Carrier: AT&T
Posts: 2,791
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Quote:
Originally Posted by iporter69
I have run mine on 100 different wifi access points and can never get my Wifi logo off grey |
It may be due to the fact that the wifi network cannot pass port 443 which is required to connect to the blackberry network. |
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