Naughty one this but hey ho.
Just been issued with a 7100 by the It dept have helpfully reduced the functions available and removed ability to connect to the desktop manager by password protecting the handset.
They won't budge but I want the ability to change themes, use Bluetooth etc.
Is there a way of bypassing the password without deleting all the settings so I can get into the handset?
Why not reset the phone? I think under settings; security; there is an option to wipe the handheld.
I would make sure that you have performed a synch to backup any contacts etc.
When I got my 7100 from TMO it was apparently a returned one because it had a different wallpaper and some calendar entries.
I called TMO support and basically we enetered the password incorrect 5 times or so and then it asked me to type the word blackberry and then a menu option came up saying i was about to wipe/reset the handheld and that all would be lost. I did and everything reset back to the default. Give them a call (you will need to speak to tier 2 support)