[firewerks]

I have (as stated above) an 8330 that will not charge. Last week I fell asleep using Pandora and listening to music. I woke up to my phone telling me my battery was low. I tried my USB on my laptop: the indicator didn't change. Moved to my wall charger: same thing.
I removed the battery, it booted and then said "Battery drained. Shutting down handheld."
I figured my battery was shot, ordered a new one and it won't charge. I swapped batteries with my wife's 8350 and my phone works just fine, except my phone still won't charge.
I've had this phone since Christmas and never had a problem with it. It's not under warranty because it's a used phone from my mother-in-law. Help is greatly appreciated.
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[Sytner]

If you plug the phone into a computer can you communicate with it through usb?
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[firewerks]

Unfortunatelt, no. Nothing works to charge it. I've had to swap batteries between my phone and my wife's to have a full battery.
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[Sytner]

It sounds like there could possibly be a problem with the charging circuit in the device to me, which unfortunately isn't fixable if it is.

You could get an external charger for the battery though; Amazon.com: BlackBerry Micro USB DX-1 Extra Battery Charger for BlackBerry 9500, 8500: Cell Phones & Accessories.

[daleishere]

I am no expert with the 8330 but yep external charger as Sytner recommends.
I had same problem with my 8830. It came back to life after a few hard boots. Now I have to keep plugged in at night if listening for 5 hours or more otherwise BB goes completely dead and if it goes beyond the "you better recharge me know or else stage" it is a pain in the butt to bring back to life. Could always buy a new battery but probably same crap

[firewerks]

Good to know. Sytner, what is the external charger? Is it like the PowerMat products that are out now? Like a drop and charge device?
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[Sytner]

No you remove the device's battery and place that into the charger which in turn is plugged into USB via your wall charger.
Also it's probably not a bad idea to have another battery so that you can cycle one so that you can still use your phone whilst charging your other battery.

I apologise I posted a link to the wrong battery type for your phone, this is the one you need: Amazon.com: Blackberry OEM Mini External Battery Charger for 7100 8100 8300 8700 8800 series - ASY-12738-001: Cell Phones & Accessories