Come on guys, easy on the rookie. We have all been in his shoes once upon a time. Yes, it may get tedious at times answering the same questions when 99.9% of the questions asked by a rookie may be found via the "SEARCH" bar. Aren't we here to help?
I'm sure the rookie will figure out things real soon like the rest of us. Personally, I remember when i got my first bb I asked a whole bunch of redundent questions because I was so excited to have my phone up and running asap. Be easy guys...
rel12561
I was a former CW sales rep and the you can have your device unlocked even if you did purchase the handset at a discounted price you are entitled to have that handset unlocked however there are always qualifications that you have to meet in order for you to have it unlocked without any issues or nagging CW reps or cs reps because CW has become a little too ****y for their own good. This is what you want to tell them if you want to have it unlocked successfully and seamlessly.
1) you purchase handset at the "no contract" price.
2) leaving the country for at least 2 months (any long periods of time will work as well).
3) you have past your initial 90day grace period
4) tell them that ou are a frequent traveller to and from Europe and it's for business, by law they can not stop you for making your dough...
5) stress the importance of having your handset unlocked. technically they have no right to ask you "why" or "what are your intensions..." Many will ask just because it's more work for them and some of the tech guys are extremely lazy.
Thank god I jumped ship to TMO where "customers comes first." We didn't just win the JD Powers Associates Award for customer service 6yrs running by being difficult.
If there is anything I may help you with please let me know. My e-mail is
. I'm not sure if my PIN is UTD but you may try. Good luck and I hope I have shed a little bit of light on the situation.