[amarryat]

Originally Posted by djm2

I'm getting nervous that I might have to do a wipe. Hourglass has been spinning for 27 minutes, so... Note to self---be patient.

It took mine about 50 minutes.

And then the today theme was messed up on the calendar as always after one of these upgrades, so I had to go through the process of deleting and resynchronizing.

[rdecast]

I'm having a hell of a time with this upgrade... started having issues with the activation that runs after everything is said and done.

to make a long story short, the activation hangs either at "your e-mail address has been enabled," or it'll start, and hang there, only listing about 4 items for activation..

after talking with support, they said the update might have a conflict with the memopad synchronization. after turning off the wireless sync for memopad, deleting and undeleting the Desktop [SYNC] service book, and restarting the activation, things go as they should.... except i don't have any of my notes.

*sigh*

is anyone seeing the same issues? I've upgraded at least one other 8830 and they didn't see any problems at all.

[brewkatz]

My Verizon upgrade went very smoothly today on my 8830. It took about 15 minutes, restored the data, then rebooted.

The only issue I had was when deleting emails I only had the option to 'Delete' or 'Cancel', even though all my emails were set to 'Prompt'. I was using the Dimension Zen theme. I switched to the Verizon theme, then switced back immediately, and all my account deletion options were set to 'Handheld'. I changed them all back to Prompt and now everything seems to be working fine.

It still see my SIM card. When I get home this evening I'll try my German Vodaphone card I plan to start using in Frankfurt on Thursday. Hopefully it'll be recognized also.

[JGrauman]

upgrade went fine, i have two yahoo accounts that no longer are separate. they both go to my messages folder and neither one shows it has a new message. i'm going to delete them and add them back. i don't have an "email settings/setup" icon anymore either.

also, service books continually have been coming in for both my address, pretty weird...

update: didn't fix the problem. all emails are going to messages folder. cannot access email through individual email folders anymore, reconcile won't work. email settings icon back after battery pull

another update: calendar events deleted after battery pull.

[JSanders]

Wirelessly posted (8310; The Juggernaut)

On all RIM OSs, the main Messages folder gets all email messages, always. You can separate out the SMS by using the setting in the Messages options, and separate our BES messages using the third party spplication from Empower BES Mailbox.

[JGrauman]

i don't have BES. both my yahoo icons for my mailboxes are now empty. they won't sync with the mailboxes anymore. both of them are directed into the messages folder. sms are still separate as i have that feature active.

my memos won't sync either and my calendar issue is still a problem, it will sync but if i do a battery pull everything is erased

[akosnitzky]

I went from .176 to .196. after downgrading 4.5. I found the download real smooth.

[CotaMark]

may be a redundancy, but will the dektop manager software automatically backup BB? also..would it be a good idea to backup my 3rd party apps like Viigo and JiveTalk or will it do that as well?

cheers

[John Clark]

It can be setup to do an automatic backup if you desire. However, that backup won't backup your 3rd party apps. If you want to do that follow the procedure here:

http://www.blackberryforums.com/rim-...arty-apps.html

[CotaMark]

so I have a Verizon OS 4.2.2.66 and when I plug in the BB and open Desktop Manager, I don't get a prompt to update. Do I have manually do it?? I can see it gets grey screen and checks for an update, but does not prompt me to update after it checks

EDIT: Apparently, after manually clickong on Aupdate Applications, it says I have no need for an update? I thought therer was a newer update, the one that enables GPS, youtube, etc...

[John Clark]

Instructions are included in the first post of this thread. Please follow them.

[squeff]

Originally Posted by John Clark

It can be setup to do an automatic backup if you desire. However, that backup won't backup your 3rd party apps. If you want to do that follow the procedure here:

http://www.blackberryforums.com/rim-...arty-apps.html

I recently upgraded to the latest Sprint 8830 release and, during the normal process, it did a backup. When the process was complete, and it restored, all my third party apps were still there. A few of them did not have any data (e.g., I had to get my Todo Matrix data from Rex's servers), but the apps did get backed up/restored.

[John Clark]

3rd party apps are backed up and restored automatically ONLY during an OS upgrade or downgrade. The Backup/Restore function of Desktop Manager will not do this for you when you make regular backups.

[Rynet]

I did everything specified and removed the vendor.xml and it never asked me to do an upgrade when I started Desktop Manager =/ trying to upgrade to 4.5

[John Clark]

This upgrade is not OS 4.5. Do you already have this version on your device? Look under Options >About. What version does it show?

[Rynet]

4.2.2.176

[John Clark]

Do the following in THIS order:

1. Install Desktop Manager (if not installed already.)
2. Install the OS to your PC from the post above.
3. Delete vendor.xml (not necessary if you are installing a Sprint release to a Sprint device but it doesn't hurt to do it.)
4. Plug in BB and run Desktop Manager. It should then prompt you to upgrade. If not try opening Application Loader and see if it recognizes it.

[Rynet]

tried all of the above to no avail :(

[John Clark]

Go into Desktop Manager and go to Help >About >Device Software Tab. Does it show 4.2.2.196 installed and does it show it installed for the 8830?

[mark_mcintyre]

I have carefully followed the instructions above and have the new Desktop manager running and have deleted the vendor.xml file.

I connect to the desktop and the window opens with the "Checking for updates message". It then goes away without any further action as though I have the latest firmware. The phone About section still reads 4.2.2.176

Any thoughts?