Quote:
Originally Posted by jpfchicago
I will say that I think T-Mobiles inability to offer the 8800 (or other new models) in a faster manner, impacts the good will that they need to maintain among their customer base.
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You're forgetting that they had the exclusive release deal on the Pearl and the 7100. They seem to tend to favor exclusives on the SureType models. They're definitely not unable to "offer any new models in a faster manner". They just chose to not jump for the exclusive on the 8800 for whatever reason.
..and what about Verizon, Sprint, Alltel and the other US carriers that aren't Cingular? You didn't mention how their good will among their customer base is affected.