BlackBerry Forums Support Community

NThinAir · 07-07-2008, 06:52 PM

Sounds like the battery in charging now. Did you notice if your battery was low before you started the OS upgrade?

IvizBerry · 07-07-2008, 06:57 PM

I actually had full battery.

IvizBerry · 07-07-2008, 07:31 PM

Now when I install the OS. It says that it cannot reconnect to JVM

John Clark · 07-07-2008, 07:32 PM

Do you have a "507" error on the device? Did you try the What to do next if JL_Cmder won't connect and wipe" method?

IvizBerry · 07-07-2008, 07:35 PM

It came up once. But when it loading and it says Reconnecting to JVM, it fails.

IvizBerry · 07-07-2008, 07:42 PM

It specifically says "Unable to reconnect to the device a multi-stage load operation."

John Clark · 07-07-2008, 07:57 PM

That error means not enough power to the USB port. Make sure you're not using any kind of hub. Connect the BB directly to the computer. Also, remove any other USB devices you have...printers, mouse, etc.

IvizBerry · 07-07-2008, 08:02 PM

Alright, let me try.

IvizBerry · 07-07-2008, 11:20 PM

It was all in the port I guess.
It is fully working now, I love my OS 4.5!
THANK YOU SO MUCH FOR THE HELP!
<3!

John Clark · 07-07-2008, 11:22 PM

Glad you got it figured out!

BlackBerry Forums Support Community

While updating to 4.5