BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 06-03-2009, 07:30 PM   #1
dsjam57
New Member
 
Join Date: Jun 2009
Model: 8800
PIN: N/A
Carrier: ATT
Posts: 2
Default uncaught exception error

Please Login to Remove!

Im trying to edit a document with documents to go but everytime i open the attachment with the edit option it says "uncaught exception: permission denied" and closes. I can view the document but i really need to figure out how to edit them

any help would be great help

thanks
Offline  
Old 06-04-2009, 12:43 AM   #2
cheekoo
New Member
 
Join Date: Apr 2009
Model: 8100
PIN: N/A
Carrier: vodafone
Posts: 6
Default

hi, open the logs using ALT+L,G,L,G. There, you may find some useful info.
Are you using registered version of docs to go?
Offline  
Old 06-05-2009, 02:14 PM   #3
dsjam57
New Member
 
Join Date: Jun 2009
Model: 8800
PIN: N/A
Carrier: ATT
Posts: 2
Default

Im not using the registered version.

What kind of info am i looking for in the logs?

thanks
Offline  
Old 06-06-2009, 07:14 AM   #4
cheekoo
New Member
 
Join Date: Apr 2009
Model: 8100
PIN: N/A
Carrier: vodafone
Posts: 6
Default

try to recreate the problem, immediately after that goto logs, an exception will be there.. something like:

Uncaught exception: *some text here and in next feew lines*

copy and paste that here.. i am sure someone will be able to help you out.

hey, does the unregistered version lets you edit your files? pls double check.
Offline  
Old 06-06-2009, 03:36 PM   #5
SteveO86
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Default

Quote:
Originally Posted by cheekoo View Post
hi, open the logs using ALT+L,G,L,G. There, you may find some useful info.
Are you using registered version of docs to go?
If anyone can find any useful information in those logs, Kudos to you..

Any serious errors in those logs are in Bold.

I assume your using Word To Go? Have you uninstalled and reinstalled Docs To Go? Or do a check for updates make sure you running the latest version.

Also is their anything special about this document? (Password Protection/External Link/etc?)
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Petsbao Premium Dog Bed with 4" Solid Memory Foam | Waterproof Liner | Cover & x
$52.25
Petsbao Premium Dog Bed with 4Allen-Bradley SLC 500 PLC / 1745-M1 Memory Module / Series B
$15.0
Allen-Bradley SLC 500 PLC / 1745-M1 Memory Module / Series B pictureCreate 365™ The Big Happy Planner™ Memory Planning Value Pack Sticker 472 NEW
$5.1
Create 365™ The Big Happy Planner™ Memory Planning Value Pack Sticker 472 NEW pictureOmron HMC-EF183 128MB Memory Card Omron HMC-EF183 New in Factory Packaging
$32.49
Omron HMC-EF183 128MB Memory Card Omron HMC-EF183 New in Factory Packaging pictureNakajima WPT-160 Word Processor Memory Typewriter Works Good
$77.0
Nakajima WPT-160 Word Processor Memory Typewriter Works Good picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.