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Old 11-08-2010, 03:22 PM   #1
RJeffDay
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Join Date: May 2009
Model: 8330
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Carrier: Verizon - United States
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Question Anyone else? Egyptian users unable to read email.

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Received the following message from a BES user in Egypt:

"How are you? Hope you are doing well
We have problem here in Egypt with all users have BlackBerry that all emails in Arabic language appear with (?) sign
So we can't read them and we don't is that due to problem in you server or our machines because this problem appeared one month ago but before that we could receive Arabic language
So please advice"


We have made no changes to our BES that we are aware of.

BES: 5.0.2
Domino 8.5.1
SQL Server 2003
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Thank you very much for your assistance,

RJeffDay
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