BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 09-30-2004, 09:55 AM   #1
dlushington
New Member
 
Join Date: Sep 2004
Posts: 1
Default Hello people...new to Blackberrys and need help with synch

Please Login to Remove!

Hi all,

I've just been appointed the IT consultant for my new job, and all the giys here use BB's, we are running BB Enterprise Server and that feeds off of our Domino Notes Server. Everyone's BB is working OK apart from, of course, mine. Up until yesterday everything was fine, but yesterday I noticed that although I had many e-mails in my Notes inbox, none of them were appearing on my BB. When I try and run a manual synchronise it goes throught the various folders but then says 'Unable to complete request, one moment please'...and that's it. I've tried removing and re-installing the Blackberry desktop software, un-plugging the BB and then plugging back in, but all I get is the same error message..does anyone have any idea what the problem might be?

Any help would be very much appreciated!

Cheers,

Dan
__________________
Newly appointed IT consultant, not much experience with PDA's...any help or suggestions always welcome
Offline  
Old 09-30-2004, 04:08 PM   #2
otto
Knows Where the Search Button Is
 
Join Date: Sep 2004
Model: 8310
Carrier: AT&T
Posts: 36
Default

i would try to manually reset your backblerry. you can do this by putting a pin/clip into the reset button on the back of your backblerry or simply by removing the battery and putting it back in.

also, another quick thing is to try and send an email from the handset to see if that pushes the rest down.
Offline  
Old 10-05-2004, 10:10 PM   #3
DBESTech
New Member
 
Join Date: Sep 2004
Posts: 8
Default

Dan, have you resolved this issue yet? Are the emails pending to the handheld from the stats doc in the profiles database? If they are not, they are probably being filtered out. Check to see if pending is increasing or if filtered is increasing. If you can't sych, run maintenance against the users bbsd -- compact updall and fixup. Also ensure that you can open both the profiles database and the users statedb from end users notes client. If you can't do that, you have a permission issue that is messing things up.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Schneider Electric Energy Server EBX510 Server For Energy Management- picture

Schneider Electric Energy Server EBX510 Server For Energy Management-

$4350.00



Wittmann Material Conveyance System Line Server picture

Wittmann Material Conveyance System Line Server

$550.00



MOXA NPort 5410 4 Port Serial Device Server picture

MOXA NPort 5410 4 Port Serial Device Server

$65.00



Server Books for Waitress PU Leather Waitress Book with Money Pocket Black Serve picture

Server Books for Waitress PU Leather Waitress Book with Money Pocket Black Serve

$13.14



MEDIA SERVER DOLBY IMS2000 MSIP-REM-DIB-IMS2000 picture

MEDIA SERVER DOLBY IMS2000 MSIP-REM-DIB-IMS2000

$799.99



Weidmüller WI-MOD-945-E (6720005015) Wireless Ethernet & Serial Device Server picture

Weidmüller WI-MOD-945-E (6720005015) Wireless Ethernet & Serial Device Server

$129.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.