[exchangemymail]

Just got off the phone with RIM support. They seem to have an intermittent network outage that they are aware of, and working on.

Our BES pending messages went all the way up to 600 messages, then down to 18. Now stuck again and back up to 45 or so.

Anybody else experiencing issues?

[exchangemymail]

Your Service Request has been resolved.

Resolution:
Advised to Dave that we are currently experiencing issues here in the BlackBerry Network.


If you have any questions concerning this request, please reply to this email within the next three (3) business days.

Regards,

BlackBerry Customer Contact Center
1-877-255-2377

[murpheous]

it just took 10 minutes for me to get an email from a co-worker

[exchangemymail]

Yea, we still have 60 messages pending in our queue and growing

[phrider]

My BES redirector is show no messages pending even though dozens are. The time of last received by handheld is fiction -- mine is showing last message received by handheld was about 45 minutes ago, but it really was 2.5 hours ago. Oddly, I can send from BES or BIS (TMO via Yahoo) from the handheld, I just haven't received anything on the handheld.

Anyone want to bet on whether or not this is for software "upgrades" for the work around?

[NJBlackBerry]

There is another thread (which you started) about T-Mobile having issues in LA. My BES messages are appearing instantly onto my BB; may be a local issue.

[exchangemymail]

you who? Not me I am on hold again with RIM waiting on more info and status..

[phrider]

Originally Posted by NJBlackBerry

There is another thread (which you started) about T-Mobile having issues in LA. My BES messages are appearing instantly onto my BB; may be a local issue.

Well, I can send RIM PIN messages, but I cannot receive them (however, I got delivery confirmation on PIN message that I sent).

Noting the comments from the New Yorkers above, it may be more than just LA.

[rainmakr]

Am also on hold with RIM to confirm it's their issue.

[phrider]

It may be starting to unclog.... I just got the delayed PIN message and a couple of BIS/Yahoo messages that are an hour old.

Still none of the BES messages.

[exchangemymail]

My pending messages are now over 100. Been on hold for 45 minutes now too..
I am guessing this is more than just NY..

[NJBlackBerry]

Maybe Judge James Spencer got angry and shut down RIM but only to selective customers.

OK - I AM KIDDING - THERE IS NO SHUTDOWN. DO NOT JUMP OFF THE CURB.

[exchangemymail]

Please be carefull, I already have the gun to my head and almost pulled the trigger this time..

[rainmakr]

Support said there was an outage affecting BES users from about 15:00 - 16:00 central. There are still problems affecting Redirector users.

[phrider]

Just received from RIM..... OK, what's an SRP connection?

========
Thank you for contacting BlackBerry Technical Support.

Currently there is a an ongoing investigation into an issue affecting SRP connections, we do not have a resolution time estimate at this time.

Thank you again for contacting BlackBerry. If you would like to follow up, please reply to this email, including your Service Request number as it appears above.
=========

PS: I just got a blast of all the held up emails onto the Blackberry at 3:00pm PST.

[Hatchy]

Has anyone confirmed with RIM that this issue is now resolved?

Thanks!

[phrider]

Well, it appears to be occuring again today in LA. My last message was at 5:19am PST, and it is now almost 8am PST.

PS: Nevermind. It turns out it was my BES host, who was having one of its truly rare problems.