BlackBerry Forums Support Community

cruwl · 07-19-2009, 11:23 AM

Question for Sprint Tour users.

Did sprint fix/turn on the MMS ability on the tour?

I know you can send emails ect via mail, but i want actuall MMS message.

I asume they didnt, as on the page describing the tour it doesnt list MMS.

jsconyers · 07-19-2009, 11:27 AM

You can use MMS on sprint with the 8830, 8330, and 8130 as well. You need OS 4.5 to have MMS capabilities. The tour should have this feature as well.

MMS messages come in as a link that you have to click on and it directs your BB Browser to their page where you can view the message.

cruwl · 07-19-2009, 11:28 AM

right i understand that, thats how it works on my 8130 with 4.5, but try composing an MMS message from the phone and it fails.

jsconyers · 07-19-2009, 11:51 AM

Interesting. I compose MMS messages on my Sprint 8330 pretty often without issues. I am sure someone with a Tour on Sprint will confirm this for you.

SteveMondragon · 07-19-2009, 11:57 AM

I can send MMS messages, but they don't go through to other phones. I can't receive any right now. I tried this with a T-Mobile BB 8320 and an AT&T iPhone 3GS.

I can send email messages with picture attachments just fine, and those work fast & great (just send to the user's cell phone email address that they have from their carrier).

angieth08 · 07-19-2009, 11:59 AM

I sent my first MMS on Wednesday when I received my Tour and it went through immediately to my daughters phone. I haven't tried to send to anyone not on the Sprint network yet...

FantasticPhotos · 07-19-2009, 01:42 PM

i have the 8330 and mine works well with any cell. I do know that tmobile blocks alot of stuff. I had the blackberry pearl and i couldnt watch youtube on it, however a sprint user or at&t user could and then i learned it was because tmobile blocked it. I really dont understand why some carriers wont allow it and others can. To me if the phone is capable of it then it should be able to use it to whatever it is capable of doing.

ataneja · 07-19-2009, 02:07 PM

Quote:

Originally Posted by jsconyers

You can use MMS on sprint with the 8830, 8330, and 8130 as well. You need OS 4.5 to have MMS capabilities. The tour should have this feature as well.

MMS messages come in as a link that you have to click on and it directs your BB Browser to their page where you can view the message.

It does come through as a link? I thought I read on a forum that the Tour shows the picture in the message rather than the link. Kind of disappointing, but not a huge deal.

dlbaker1179 · 07-20-2009, 08:59 AM

Mine Comes Through As A Link, I Can Send MMS From My Tour>

angieth08 · 07-20-2009, 10:54 AM

I did a few tests after reading this and I CANNOT successfully send MMS messages to other wireless carriers networks. Very disappointing!

On my Curve 8330, I was able to send MMS to anyone with a wireless phone, but I sent 10 messages to 10 separate people (non-Sprint) and all reported that they'd received nothing from me. I re-tried all the messages a second time and still nothing.

I did, however, have those same people send me random pics from their phones and I received each one. Good thing is upon opening the messages, your picture and text is immediately displayed, so no longer following the link to Sprint PictureMail to preview and read the message.

I hope this is fixed soon... (so far, my ONLY issue with the Tour and I'm sure it's carrier related.)

southwestcomm · 07-20-2009, 10:12 PM

sounds more like an issue with the other carriers - perhaps the other person doesn't have MMS on their account. Have you also reset your text plan so that it enables MMS and you have resent service books?

angieth08 · 07-21-2009, 12:26 PM

@southwestcomm
I've tried it all... Deleted service books, had them resent, etc. The wireless phones I sent my messages to were people that I'd previously sent to from my Curve. I'm patient and just waiting for the fix (I guess).

I did, however, contact Sprint and advise them of my issue. They had me do the normal stuff with the service books and battery pull (5.5 minutes!!!); nothings worked so I'm just sending to the other persons carrier e-mail address for now.

If anyone finds a fix, PLEASE post!

Thanks!

rambo47 · 07-21-2009, 03:21 PM

I sent an MMS with my Tour to my son's T-Mobile phone and it went through no problem. Same thing for an MMS to a Verizon BlackBerry a buddy has. I have the $70/month Everything BlackBerry plan.

southwestcomm · 07-21-2009, 08:57 PM

Same as rambo. I send MMS to my wife's Curve and a friend who has AT&T.

juwaack68 · 07-21-2009, 09:10 PM

Just getting my Tour for work all set up (damn, do I want to upgrade my personal device now!).

The MMS works great between me and my son (both on Sprint). In fact, when we sent me a picture, there is no longer a link - the picture comes thru in full screen. YAY!!

jrussett · 07-22-2009, 08:14 AM

i have had no problems with sending/recieving mms on my tour...and any blackbery device purchased after feb of '09 from print should have NATIVE mms, NOT the url links

cruwl · 07-22-2009, 02:41 PM

glad to hear its working for most people.
My tour should be delivered today cant wait :D

psychosteve · 07-22-2009, 03:07 PM

This phone is amazing. Got rid of my 8330 Curve and now have the Tour. You will love it too.

Outrigger · 07-22-2009, 03:54 PM

When sending MMS, no issues. When receiving MMS, it comes through like an SMS with photo. No link to go through the browser.