I suggest you do a full uninstall before wiping. I did wipe my handheld but for other reasons, I suggest you try a ful uninstall before a wipe. Also, be sure to reset your firewall settings if they are on just in case. Hope this helps.
Still does not work for me. Did a complete uninstall of 3.3.2. Installed 4.0.5 and hangs up at the splash screen.
Neither 4.04 or 4.05 have worked for me. Both hang up on the splash screen. The support team at IM+ have even had me try the WAP version and it does the same thing. The software is just bugged.
Neither 4.04 or 4.05 have worked for me. Both hang up on the splash screen. The support team at IM+ have even had me try the WAP version and it does the same thing. The software is just bugged.
Same thing with 4.06. They emailed me two versions of the test beta 4.06 and neither of them work. They both hung on the splash screen. Same for the WAP version.
Funny thing was i found this problem in the beta testing and reported it and they still launched without a fix...
I reported it during the beta testing as well. This is very uncharacteristic of Shapeservices too. Up until now their support people have been extremely helpful. I have been using IM+ for about a year now.
I was contacted by Shape Services, who have been very helpful by the way. Perhaps those of you who have had problems with customer services, may have been victims of a communication problem. The company may have difficulties with the English language and quite easily could have misinterpreted your inquiries.
Anyway, I was emailed version 4.0.7 and it successfully autoconfigured and logged on to their server. I was able to log on to each of the services I have accounts with and send and receive messages. So, if you're one of those who have been waiting to get back online, contact them and ask for their latest version.
Uninstall before wipe
