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11-17-2004, 07:39 PM
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#1
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New Member
Join Date: Jan 2005
Posts: 6
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11-18-2004, 01:46 AM
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#2
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Retired BBF Moderator
Join Date: Aug 2004
Location: Ottawa, Ontario, Canada
Model: Bold
Carrier: Rogers
Posts: 4,870
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11-23-2004, 10:23 AM
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#3
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Thumbs Must Hurt
Join Date: Sep 2004
Location: Quebec
Model: Storm
Carrier: Telus Mobility
Posts: 69
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01-13-2005, 09:23 AM
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#4
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Knows Where the Search Button Is
Join Date: Dec 2004
Posts: 21
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Windows 2000 not recognizing RIM USB inf driver
I am seeing yellow exclamation point next to USB Device in Device Manager. When I reinstall the driver Windows continuously reloads the same generic USB driver instead of the needed OEM8.inf file. Blackberry will not work with the generic driver. Windows fix KB822831 does not work either...
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01-13-2005, 09:26 AM
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#5
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BBF Veteran User
Join Date: Aug 2004
Location: Hotwiring another Cessna
Model: OU812
Carrier: Nintendo
Posts: 3,492
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Try reinstalling the device manager possibly.
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01-13-2005, 09:29 AM
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#6
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Thumbs Must Hurt
Join Date: Sep 2004
Posts: 51
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Sounds like the device-driver itself is the one you want, manually load the BB usb driver from:
C:\Program Files\Common Files\Research In Motion\USB Drivers\
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01-13-2005, 09:29 AM
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#7
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Knows Where the Search Button Is
Join Date: Dec 2004
Posts: 21
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Blackberry/Windows USB driver is the problem, not the Desktop Manager...
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01-13-2005, 09:34 AM
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#8
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Thumbs Must Hurt
Join Date: Sep 2004
Posts: 51
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Exclamation point beside USB Device or USB Hub / USB Root Hub / USB Host Controller ?
If it's a USB Device, then it should be the device itself not the USB hub / controller... the path above is for the BB USB driver.
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01-13-2005, 09:36 AM
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#9
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Knows Where the Search Button Is
Join Date: Dec 2004
Posts: 21
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I will give this a try, thanks for the info.
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01-13-2005, 09:38 AM
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#10
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Thumbs Must Hurt
Join Date: Sep 2004
Posts: 51
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np, let us know if it works.
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01-13-2005, 10:08 AM
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#11
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Knows Where the Search Button Is
Join Date: Dec 2004
Posts: 21
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Installing Blackberry driver from Common Files, RIM, etc. does not work., Windows does not recognize the driver. The user has now told me the BBerry will not charge from his USB port either. It does charge from another pc, however. I'm beginning to think this is a USB port problem and not a driver issue...
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01-13-2005, 10:49 AM
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#12
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Thumbs Must Hurt
Join Date: Sep 2004
Posts: 51
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Stupid question, but it has to be asked... have you tried re-booting the PC. Sometimes (noticeably on dell's) the USB ports will die and nothing short of a cold-boot (turn off and wait 20 seconds) will bring them back to life.
Don't know if that'll help at all, but it's worth a try.
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01-13-2005, 11:18 AM
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#13
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Talking BlackBerry Encyclopedia
Join Date: Jan 2005
Location: Los Angeles
Model: 8700g
Carrier: TMO
Posts: 216
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If you get a yellow exclamation mark, the usb port is reconizing something but is sticking with an incorrect driver.
Try this procedure.
1. With the BB plug into the USB, go to device manager. Right click on the RIM icon with the yellow exclamation mark and click "uninstall driver".
2. Unplug the BB and go to "add/remove programs" and remove BlackBerrry desktop manager.
3. Reboot computer and re-install BB desktop manager.
4. With desktop manager running, plug in the BB unit.
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01-14-2005, 09:51 AM
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#14
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Knows Where the Search Button Is
Join Date: Dec 2004
Posts: 21
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Sounds elementary, but after a hard reset of the BBerry, the proper driver picked-up. Problem solved. Thanks for your input...
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