[SFAngie]

Dropped my 8320 onto a cement floor the other day, and now the sound is all crackly - for both me and the caller on the other end.

The crackling and static coincide with my putting any pressure on the phone - like adjusting its position against my ear, or shifting my grip on the sides.

The real pain in the butt is, it's new - my old one was stolen and this replacement arrived not even a month ago yet! It's another $90 deductible to replace it again. For that, I could pick up a new unlocked one on eBay.

Is there any way to fix this, or do I need to start shopping?

Thanks!

[Wuzzer]

You'll most likely have to start shopping. My guess is some connection between the speaker and the main board may have been moved slightly and that may make the speaker crackle a little bit. The 8520 is a good upgrade from the 8320 or you could go for the 9700 if you've been thinking about going for a faster phone.

[SFAngie]

Right now "cheaper" is much more critical than "faster", alas. ;)

Thanks for the input, even if I wish the news were better!

[devnull]

Be very careful buying Blackberrys on eBay. Consider yourself warned.

Buying a BlackBerry off eBay - BlackBerryFAQ

[akosnitzky]

I had success with EBay. Look for a company that offers guarantees. I bought a phone from Dyscern Inc and was pleased. However, there are several companies available. We also have a Buy, Sell, Trade section on this site.
Posted via BlackBerryForums.com Mobile

[Wuzzer]

Forgot to say welcome to the blackberryforums.com! And akosnitzky's advice is quite sound. Good luck on finding your next device!

[rambo47]

You can take it to a T-Mobile shop and see if they can do anything for it. Or you could find a third-party repair shop locally. Lastly, you could go to Cellular Nationwide Network - 3G, Sony, Panasonic, LG, SonyEricsson, Nokia, Tools, BlackBerry, and order new parts for an in-home repair.

Probably though, you're going to have to replace your BlackBerry with another one, either new or used.

[tsac]

Depending on the store, you may be able to return it for a replacement. I would be honest and tell them what happened. Ixxx8217;ve dropped my phone many times and so far I have been lucky and nothing has happened. Also I would invest in a cover for the next one to help absorb any shock from dropping.