I found one old contact causing the issue - email populated, email 2 blank, email 3 populated.
Funny things:
1) I have been USB syncing with 5.0.0.699 for awhile without seeing this issue and I have a Tour 9630 syncing to the same Address Book without issue.
2) I have not updated this contact in about 3+ months.
Re: How I finally sorted out that 0x80040fb3 error
Storm2 : error code - 0x80040fb3
No photos or attachments in calendar or address book and still got the error code - 0x80040fb3. In the Desk Top Manager, I reset all sync configarations and then I deleted the all address book data in my storm2 and re-sync. Oviously the data in the phone was corrupted. You may have to hard boot. Works perfect.
Re: How I finally sorted out that 0x80040fb3 error
Thanks for the solutions! This is the most direct explanation yet. DM also kept crashing. I pulled the battery, and eventually found in the log that my problem was in two calendar events, that have been there since I started with BB 4 months ago. Both appointments were recurring with no end date (birthdays, bill payments). My Synch log also stated Ignore (event) - I had to delete from both Device and Outlook, and synch twice to eliminate the culprits.
Re: How I finally sorted out that 0x80040fb3 error
Hi All
You can turn off the photo synchronization between pc (outlook) and device as follows - I tried this after deleteing all photos and still had the error code - 0x80040fb3 - Launch Black Desktop Software. Click on Organizer, Click on Configure settings, click on Address Book, Click on advanced tab, Click on Map fields, Scroll down until you see Picture with bidirectional arrow and Contact photo. Click on the bidirectional arrow. This will remove the synchronization or transfer of photo in outlook to Device. Click OK, ok, ok Hit Sync and it should work. My device was a curve. Hope this helps!!
Re: How I finally sorted out that 0x80040fb3 error, Contact Email problem
Hi
Thanks for being a life saver.
After spending countless hours on the phone with Sprint Tech support after switching my device from a broken to a new 9630 I kept on getting errors this 0x80040fb3 error.
After stumbling into this group, I finally got it resolved, Thanks to all
But i would like to add a few notes, to make it easier for someone who has the same problem.
1)when using DS version 6, the logs are hidden in the upper right corner next to the ? when you click on the down arrow it will open a line saying Support resources, opening the log.
2) for those who are using Outlook like me (BTW I have more then 4200 contacts) when looking at the log it will only show Last names so I had many company contact records without last names it showed "<Unspecified>" I had to export all my contacts to an Excel sheet, then looking at tho log where it stopped a counted the lines to closest last name, to know which contact is the problem.
3)Now finally what was the problem? after the 3rd time deleting contacts i looked to compare the 3 in error, i realized that those contacts which had an Email address only at Email 2 and NOT in Email 1 in Outlook those were the conflicts, so I sorted my contacts by Email address2 and fixed those contacts, GUESS WHAT it fixed all the problems we had for the last few weeks.
Re: How I finally sorted out that 0x80040fb3 error
This problem is a nightmare!
I was able to find a workaround (trying to sync contacts). Each time I tried to sync the sync failed, but when I then went into my contacts on the handset I could see how far it got. The last one listed was always the problem so I went back into Outlook Addresses on the PC to see whether there were any obvious problems. Failing to set a default email address when an email address was listed was the most common problem. I fixed the problem and then synced again, and kept going in that way until I managed to get all of them over. Thank goodness I don't have a calendar to contend with too...
Re: How I finally sorted out that 0x80040fb3 error
Beej, Information shared by you helped me understand that the problem is solvable.
All, If you dont think that there are too many mapping errors in the outlook contact sync - please read on to another possible solution. When syncing the outlook contacts,
1. Run BB DM Outlook Contact sync.
2. pay close attention on which record number does BB DM fails when WRITING records.
3. Export your contacts to xls or access file.
4. Go the record number where DM failed.
5. Remove that contact from Outlook Contacts
6. Repeat step 1 till sync completes.
This process is good for low single digit contact errors. I was able to complete the sync with 2 runs. In one of records it was not photos that was the problem - Blackberry Curve it seems could not handle a different symbol instead of @ in the email address.
Re: How I finally sorted out that 0x80040fb3 error
Re: How I finally sorted out that 0x80040fb3 error
