I was roaming with my phone in spain and whatever service i had it said for example Vodaphone ES on the top of the screen with GPRS in bold. when i got back to LA i had the lower case 1xev for a long time but was accessing email/data fine but no verizon wireless on the top. under manage connections i see verizon wireless in red so i am guessing everything is fine? oh and i finally got 1XEV all uppercase